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Jobandtalent; Hemington; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Professional development in customer服务

Supportive team environment

Job summary

Job&Talent in Castle Donington is recruiting a Customer Service Advisor to join a leading logistics company. You will handle customer queries, deliver confident, caring service and help customers find the best solutions in a fast-paced, global environment.

Shift pattern runs 08:00–19:15 with 37.5 hours per week. A DBS check and 5 years UK residency are required, plus 6 months in a call centre and prior sales experience.

Qualifications

• Must have lived in the UK for the last 5 years.
• Must have a clean DBS check.
• Must have at least 6 months experience in a call centre environment.
• Must have previous sales experience.

Responsibilities

• Provide support with confidence, care, and professionalism.
• Answer customer queries and resolve problems efficiently.
• Help customers find the right solutions for their needs.
• Take ownership of each interaction to ensure high-quality service.

Skills

Call centre experience

Job description

Customer Service Advisor - Castle Donington

At Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading company in the logistics sector in Castle Donington. You will play a key role in creating positive customer experiences within a fast-paced, global environment, acting as a trusted point of contact for customers while providing support with confidence, care, and professionalism.

Contract information

• 37.5 hours per week
• 7.5 hours per day, with shifts scheduled between 08:00 and 19:15

Pay rates

• 15.34 GBP hourly

Essential requirements for Customer Service Advisor

• Must have lived in the UK for the last 5 years
• Must have a clean DBS check
• Must have at least 6 months experience in a call centre environment
• Must have previous sales experience

Desirable requirements for Customer Service Advisor

• Experience in upselling and sales

Role for Customer Service Advisor

• Provide support with confidence, care, and professionalism
• Answer customer queries and resolve problems efficiently
• Help customers find the right solutions for their needs
• Take ownership of each interaction to ensure high-quality service

Benefits for Customer Service Advisor

• Opportunity to work in a fast-paced global logistics environment
• Professional development in customer service and sales
• Supportive team environment

Location

• Castle Donington.

Duration

• Ongoing

This is an amazing opportunity if you are looking for Customer Service Advisor jobs in Castle Donington. Sign your contract with Job&Talent for some great working benefits and professional stability.

If you are looking to contact our onsite team, please visit the site locator on our website.

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