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Home Group Limited; Consett; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

34 days leave

Health cash plan

Pension & life insurance

Instant pay with Stream

Discounts

Job summary

Home Group Limited in Consett is seeking a Support Coordinator to lead support planning and coordinate to deliver person-centred assistance for young people experiencing homelessness. You will balance safeguarding, admin, and meetings while guiding colleagues and managing caseloads.

You will work with multi-agency teams to safeguard and empower customers, help them build independence, and prepare for move-on into the community.

Qualifications

• Experience in supported housing and with vulnerable children/young people.
• Level 3 Diploma in Care or willingness to work towards it.
• Experience assessing referrals and coordinating support.
• Ability to work on your own initiative and stay calm under pressure.
• Ofsted-registered service experience is desirable.

Responsibilities

• Lead support planning and coordinate to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support Customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move-on into the community.

Skills

Care experience

Referral assessment

Resilience

Initiative

Education

Level 3 Diploma in Care

Job description

Support Coordinator

Company: Home Group Limited

Salary: £27,500 to £28,300 a year

Hours: Full-time

Location: Consett, DH8 5XS

Working pattern: On-site

Job type: Permanent

Posting date: 16 Sept 2026

Closing date: 2 Oct 2026

Summary

About the role

Salary £27,500 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

• Lead support planning and coordinate to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move‑on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion and experience in supporting others ideally in a supported housing setting and experience of working with vulnerable children and young people.
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support.
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach
• We are an Ofsted registered service and ensure we deliver high quality standard support to our young people.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You’ll work a variety of shifts, early shift 7:30 - 16:00, Mid shifts 11:00 - 20:00 and Late shifts 13:00 - 22:00
• You will be service based at Towers House Young People Accommodation in Consett.
• Service based role working with males and females aged between 16 and 26 years old who are homeless and require support to develop their independent living skills.
• Team meetings held once every 4 weeks (included in contracted hours)
• You need an Enhanced with barring list (we pay)

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [e-mail].

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.