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Brook Street; Basildon; On-site; GBP 15,000 - 21,000; Full time

Job summary

Brook Street is recruiting an Admin Officer to support day-to-day administrative work in a busy court environment at The Gore, Basildon. This is a full-time role, 37 hours per week, Monday to Friday, for an initial 6-month assignment with ASAP start.

You will prepare papers for hearings, produce documents and maintain records in HMCTS systems. The role requires NVQ Level 2 in Business Administration (or equivalent), strong organisation, and excellent communication skills while delivering

Qualifications

• Previous administrative experience, or
• NVQ Level 2 in Business Administration (or equivalent)
• Strong organisation, time management and the ability to manage competing priorities
• Excellent written and verbal communication skills
• A keen eye for detail and accuracy
• Confident customer service approach with a professional, helpful manner
• Microsoft Office and database systems
• Comfortable working in a fast-paced team environment and meeting deadlines

Responsibilities

• Prepare papers and files for court hearings, tribunals, meetings and hearings
• Produce court/tribunal documents, correspondence, reports and minutes
• Maintain accurate records and update HMCTS systems
• Process casework including court orders, claims, fines, fees and legal aid documentation
• Handle enquiries from court users and stakeholders
• Support hearings by ensuring documentation and materials are up to date and available
• Check and validate records and documents for compliance and accuracy
• Collect and compile information for reports, statistics, warrants and operational activities
• Contribute to continuous improvement initiatives and team projects

Skills

Microsoft Office

Customer service

Data entry

Record keeping

Education

NVQ Level 2 in Business Administration

Tools

HMCTS systems

Job description

Our Client is hiring an Admin Officer to support day-to-day administrative work within a busy court environment at The Gore, Basildon. This is a full-time role working

37 hours per week, Monday to Friday, for an initial

6-month assignment (extension: TBC).

Start is ASAP.

What you'll be doing:

• Preparing papers and files for court hearings, tribunals, meetings and hearings
• Producing court/tribunal documents, correspondence, reports and minutes
• Maintaining accurate records and updating HMCTS systems
• Processing casework including court orders, claims, fines, fees and legal aid documentation
• Handling face-to-face, telephone and written enquiries from court users and stakeholders
• Supporting hearings by ensuring documentation and materials are up to date and available
• Checking and validating records and documents for compliance and accuracy
• Collecting and compiling information for reports, statistics, warrants and operational activities
• Contributing to continuous improvement initiatives and team projects

What you'll bring:

• Previous administrative experience, or
• NVQ Level 2 in Business Administration (or equivalent)
• Strong organisation, time management and the ability to manage competing priorities
• Excellent written and verbal communication skills
• A keen eye for detail and accuracy
• Confident customer service approach with a professional, helpful manner
• Microsoft Office and database systems
• Comfortable working in a fast-paced team environment and meeting deadlines

Additional information:

• Basic DBS clearance required
• Pay rate: £13.25 per hour

If you're confident in administration, thrive on accuracy and customer service, and want to make a real contribution in a court setting, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interestand state the role that you are interested in.We arecommitted to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.