Read more

Perfect Placement UK Ltd; Addlestone; On-site; GBP 23,000 - 38,000; Full time

Benefits offered by this job

Competitive salary up to £38,000

Weekdays 8am–5:30pm (no weekends)

Training & development

Supportive working environment

Career progression opportunities

Job summary

Perfect Placement is seeking a skilled Aftersales Advisor in Addlestone to join a reputable dealership. You will greet customers, advise on services, manage appointments and liaise with the workshop team to ensure timely vehicle turnaround.

The ideal candidate has 5+ years in the motor trade, strong customer service skills and a solid mechanical understanding. This role offers weekday hours and opportunities for progression within the company.

Qualifications

• 5+ years of experience in the motor trade or as a service advisor.
• Strong customer service skills with a professional attitude.
• Good mechanical understanding of automotive systems and services.
• Ability to multi-task and handle multiple priorities in a busy workshop environment.
• Ambitious, enthusiastic and looking to progress within the industry.

Responsibilities

• Greet customers and ensure a smooth customer experience.
• Advise clients on vehicle services, repairs and maintenance.
• Manage service appointments and liaise with the workshop team.
• Quote, order parts and provide recommendations for additional services.
• Upsell and promote further service options to clients.
• Maintain accurate customer records and service histories.
• Maintain high levels of customer satisfaction at all times.
• Manage workshop load and prioritise service schedules.

Skills

Customer service

Teamwork

Mechanical knowledge

Prioritisation

Upselling

Communication

Job description

We are seeking a highly skilled and experienced Aftersales Advisor to join a reputable performance vehicle dealership in Addlestone. This role offers an exciting opportunity for an automotive professional committed to delivering exceptional customer service and working with some of the most exhilarating cars in the industry. As an Aftersales Advisor, you will play a vital role within a dynamic team, contributing to customer satisfaction and operational efficiency.

Benefits of the Aftersales Advisor:

• Competitive salary of up to £38,000, dependent on experience
• Monday to Friday working hours, 8 am to 5.30 pm, with no weekends
• Ongoing training and development programmes
• Supportive and professional working environment
• Opportunities for career progression within the company

Duties of the Aftersales Advisor:

• Greeting customers and facilitating a smooth customer experience
• Advising clients on vehicle services, repairs, and maintenance
• Managing service appointments and liaising with the workshop team to ensure timely vehicle turnaround
• Quoting, ordering parts, and providing recommendations for additional services
• Upselling and promoting further service options to clients
• Maintaining accurate and detailed customer records and service histories
• Ensuring high levels of customer satisfaction at all times
• Managing workshop load and prioritising service schedules effectively

Requirements of the Aftersales Advisor:

• Proven experience as a Service Advisor or Service Manager, ideally with 5+ years in the motor trade
• Strong customer service skills coupled with a professional attitude
• Good mechanical understanding of automotive systems and services
• Demonstrated ability to work well within a team and handle multiple priorities
• Enthusiastic, motivated, and eager to develop within the industry
• Long-term commitment and ambition to progress into managerial roles

Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Addlestone and Surrey, today to discover more about this fantastic Aftersales Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.