RASC Co Ordinator

The Methodist Church in Britain; Wolverhampton; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Job summary

The Royal Wolverhampton NHS Trust is seeking a Care Co-ordinator for the Rapid Access to Social Care service. The post involves assessing referred patients and arranging care packages to enable home or post-discharge care, liaising with clinicians, carers and partner agencies.

Experience in health, social care or community care and NVQ Level 3 or equivalent is required. Excellent communication and IT skills, and the ability to supervise support staff, are essential for success in this role.

Qualifications

• NVQ Level 3 in Health & Social Care, or equivalent experience.
• Experience in health, social care or community care setting.
• Strong communication, organisational and IT skills.
• Ability to coordinate, supervise and guide support staff.

Responsibilities

• Undertake holistic assessments of referred patients, identifying health, social care and environmental needs.
• Coordinate, arrange and monitor care and support packages to keep patients safely at home or return them home.
• Manage and prioritise referrals, completing assessments and interventions within agreed timescales.
• Support discharge planning and admission avoidance pathways to improve patient flow.
• Act as key point of contact for patients, carers, families and partner agencies.
• Work with multidisciplinary teams, including nursing, therapy, social care, primary care and voluntary sector, and take part in MDT meetings and case discussions.
• Identify, assess and elevate risks, safeguarding concerns and changes in patient condition under Trust policy.
• Maintain accurate, timely and confidential patient records on electronic systems, in line with information governance requirements.
• Provide advice on services, support options and community resources to patients and carers.
• Monitor patient progress and review care arrangements against individual needs.
• Support day-to-day running of the service, including data collection, reporting and administration.
• Contribute to quality improvement, audit and performance monitoring.

Skills

Coordination

Communication

Organisation

Independence

Education

NVQ Level 3 in Health & Social Care

Job description

The Care Co-ordinator sits in the Rapid Access to Social Care service run by The Royal Wolverhampton NHS Trust, working within a multidisciplinary team. The post centres on assessing patients referred to the service and arranging care and support packages so people can stay at home or return after admission. It involves liaising with clinicians, carers and partner agencies, and supervising support staff. Experience in a health, social care or community setting and NVQ Level 3 or equivalent are needed.

What the job involves

• Undertake holistic assessments of referred patients, identifying health, social care and environmental needs
• Coordinate, arrange and monitor care and support packages to keep patients safely at home or return them home
• Manage and prioritise referrals, completing assessments and interventions within agreed timescales
• Support discharge planning and admission avoidance pathways to improve patient flow
• Act as key point of contact for patients, carers, families and partner agencies
• Work with multidisciplinary teams, including nursing, therapy, social care, primary care and voluntary sector, and take part in MDT meetings and case discussions
• Identify, assess and elevate risks, safeguarding concerns and changes in patient condition under Trust policy
• Maintain accurate, timely and confidential patient records on electronic systems, in line with information governance requirements
• Provide advice on services, support options and community resources to patients and carers
• Monitor patient progress and review care arrangements against individual needs
• Support day-to-day running of the service, including data collection, reporting and administration
• Contribute to quality improvement, audit and performance monitoring

What’s required

Qualifications

• NVQ Level 3 in Health & Social Care, or equivalent experience

Experience

• Experience of working in a health, social care or community care setting

Skills & knowledge

• Ability to co-ordinate, supervise, support and guide support staff and healthcare assistants
• Excellent communication, organisational and IT skills
• Ability to prioritise workload in a busy, fast-paced environment
• Ability to work independently while building working relationships with a range of health and social care professionals

Nice to have

• Ability to communicate effectively with patients, carers, relatives and healthcare professionals
• Knowledge of local health and social care services and referral pathways

What’s offered

• Consideration of requests for flexible working