Care Coordinator for the Enhanced Care Team

The Methodist Church in Britain; East Kilbride; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Flexible working patterns

Access to the NHS pension scheme

Five weeks annual leave

Employee Assistance Programme

Opportunities for staff development

Job summary

Hastings & Rother Healthcare is seeking a full-time Care Coordinator to join the Enhanced Care Team. The role focuses on coordinating care for people with learning disabilities, frailty and palliative needs, including virtual and in-person ward rounds in care and nursing homes.

You will maintain safeguarding registers, work with the safeguarding team, and use EMIS for record-keeping. Strong IT literacy and teamwork are essential.

Qualifications

• Minimum GCSE grade C in Maths and English.
• Previous experience in General Practice or community healthcare settings.
• Competence with EMIS and administrative tasks, including record-keeping and minute-taking.

Responsibilities

• Coordinate care for patients with learning disabilities, frailty and palliative needs.
• Manage safeguarding concerns and maintain safeguarding registers and searches.
• Work with the safeguarding team to meet statutory safeguarding obligations.
• Coordinate, prepare and document support for patients in care, nursing and learning disability homes.
• Take part in virtual and in-person ward rounds.
• Facilitate multidisciplinary team collaboration to improve outcomes for vulnerable adults and families.
• Provide care coordination as part of the PCN multidisciplinary team, as directed by the PCN Clinical Director.
• Lead allocated projects or services, supporting the team to implement, monitor and review them.

Skills

IT literacy (Word, Excel, data entry)

Teamwork

Empathy and patient-centred care

Independent work

Education

GCSE Maths and English (minimum C)

Tools

EMIS

Job description

This full-time Care Coordinator post sits within the Enhanced Care Team at Hastings & Rother Healthcare, which runs three GP practices and works within a Primary Care Network multidisciplinary team. The work centres on coordinating care for people with learning disabilities, frailty and palliative needs, including virtual and in-person ward rounds in care and nursing homes. It also involves maintaining safeguarding registers and searches alongside the safeguarding team. Previous General Practice or community healthcare experience and competence with EMIS are essential.

What the job involves

• Coordinate care for patients with learning disabilities, frailty and palliative needs
• Manage safeguarding concerns and maintain the organisation's safeguarding registers and searches
• Work with the safeguarding team to meet statutory safeguarding obligations
• Coordinate, prepare and document support for patients in care, nursing and learning disability homes
• Take part in virtual and in-person ward rounds
• Facilitate multidisciplinary team collaboration to improve outcomes for vulnerable adults and families
• Provide care coordination as a key member of the PCN multidisciplinary team, as directed by the PCN Clinical Director
• Lead allocated projects or services, supporting the team to implement, monitor and review them

Qualifications

• Minimum GCSE grade C (or equivalent) in Maths and English

Experience

• Previous experience in General Practice or community healthcare settings
• Competence with clinical systems (EMIS) and administrative tasks, including record-keeping and minute-taking

Skills & knowledge

• Excellent IT literacy, including Word, Excel and data entry
• Good organisational skills
• Patient, caring, calm and empathetic, adapting to meet patient needs
• Able to work as part of a team and independently

Nice to have

• Working knowledge of community services, including palliative, mental health, frailty, learning disabilities and end of life care
• Basic physical assessment skills and the ability to act on abnormal physiological findingsAwareness of comorbidities in long-term conditions
• Working knowledge of child and adult safeguarding, such as experience with Adult Social Care and/or children's services
• Experience of audits
• Community experience

What’s offered

• Flexible working patterns
• Access to the NHS pension scheme
• Five weeks annual leave plus bank holidays
• Access to an Employee Assistance Programme
• Opportunities for staff development