RASC Co Ordinator | The Royal Wolverhampton NHS Trust

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 23,000 - 29,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is seeking a RASC Co-ordinator to support timely, person-centered care by assessing needs, coordinating care and facilitating safe discharge. You will work within a multidisciplinary team, liaising with health professionals, patients, carers and external agencies to ensure appropriate services are delivered.

This role emphasizes effective communication, organisation and IT capabilities to prioritise a busy workload and improve patient outcomes while promoting

Qualifications

• Excellent communication, organisational and IT skills.

Responsibilities

• Undertake holistic assessments of patients referred to the Rapid Access to Social Care service.
• Coordinate, arrange and monitor packages of care to enable patients to remain safely at home or return home after hospital admission.
• Act as a key point of contact for patients, carers and partner agencies, ensuring effective communication and coordination of care.
• Work collaboratively with multidisciplinary teams including nursing staff, therapists, social care professionals, primary care and voluntary sector organisations.
• Manage and prioritise referrals, ensuring assessments and interventions are completed within agreed timescales.
• Support discharge planning and admission avoidance pathways, contributing to improved patient flow and reduced delays in care.
• Identify, assess and escalate risks, safeguarding concerns or changes in patient condition according to Trust policies.
• Maintain accurate, timely and confidential patient records using electronic systems and databases.
• Participate in multidisciplinary team meetings, case discussions and service development initiatives.
• Provide information to patients and carers regarding available services and community resources.
• Monitor patient progress and review care arrangements to ensure services meet individual needs.
• Support the day-to-day operational running of the service, including data collection, reporting and administrative activities.
• Ensure activities are undertaken in line with Trust policies and information governance requirements.
• Contribute to quality improvement, audits and performance monitoring activities.

Skills

Communication

Organisational skills

IT skills

Tools

Electronic health records

Job description

RASC Co Ordinator | The Royal Wolverhampton NHS Trust

The Rapid Access to Social Care (RASC) Care Co-Ordinator plays a key role in supporting the delivery of timely, person-centered care by undertaking assessments, coordinating care and support packages, and facilitating safe discharge and admission avoidance pathways.

Working as part of a multidisciplinary team, the post holder will liaise with healthcare professionals, patients, carers and external agencies to ensure individuals receive the right support at the right time.

The post holder will be responsible for managing referrals, coordinating patient pathways, maintaining accurate records, identifying and escalating risks, and supporting the smooth day-to-day running of the service.

The role requires excellent communication, organisational and IT skills, with the ability to prioritise workload effectively in a busy and fast-paced environment. The Care Co-ordinator will contribute to improving patient outcomes, promoting independence and ensuring efficient use of health and social care resources.

To assess, coordinate and facilitate health and social care support for patients within the Rapid Access to Social Care service, ensuring timely interventions, safe discharge planning, admission avoidance and effective communication with patients, carers and multidisciplinary teams.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

The Rapid Access to Social Care (RASC) Care Co-ordinator is responsible for supporting the delivery of a responsive, patient-centred service that promotes independence, prevents unnecessary hospital admissions and facilitates timely discharge from hospital. Working as part of a multidisciplinary team, the post holder will undertake assessments, coordinate care and support arrangements, and ensure patients receive the appropriate services to meet their identified needs.

Main Responsibilities

• Undertake holistic assessments of patients referred to the Rapid Access to Social Care service, identifying health, social care and environmental needs.
• Coordinate, arrange and monitor packages of care and support services to enable patients to remain safely at home or return home following hospital admission.
• Act as a key point of contact for patients, carers, families and partner agencies, ensuring effective communication and coordination of care.
• Work collaboratively with multidisciplinary teams including nursing staff, therapists, social care professionals, primary care and voluntary sector organisations.
• Manage and prioritise referrals, ensuring assessments and interventions are completed within agreed timescales.
• Support discharge planning and admission avoidance pathways, contributing to improved patient flow and reduced delays in care.
• Identify, assess and escalat risks, safeguarding concerns or changes in patient condition in accordance with Trust policies and procedures.
• Maintain accurate, timely and confidential patient records using electronic systems and databases.
• Participate in multidisciplinary team meetings, case discussions and service development initiatives.
• Provide advice and information to patients and carers regarding available services, support options and community resources.
• Monitor patient progress and review care arrangements to ensure services continue to meet individual needs.
• Support the smooth day-to-day operational running of the service, including data collection, reporting and administrative activities as required.
• Ensure all activities are undertaken in line with Trust policies, professional standards, information governance requirements and relevant legislation.
• Contribute to quality improvement, audit and performance monitoring activities to support the ongoing development of the service.
• Maintain own professional development and participate in mandatory training, supervision, appraisal and competency assessments.

Job Review

The post holder will play a pivotal role in delivering a responsive Rapid Access to Social Care service by assessing patient needs, coordinating care and support pathways, and facilitating timely interventions that promote independence and improve patient outcomes. The role requires effective communication, organisational skills and the ability to work independently whilst maintaining strong collaborative relationships with a wide range of health and social care professionals.

This advert closes on Tuesday 3 Nov 2026