Rail Transport Planning & Delivery Lead

Arriva TrainCare; East Midlands; Ibrido; GBP 28.000 - 38.000; Tempo pieno

Descrizione del lavoro

Arriva Road Transport Services (ARTS) is seeking a Service Planning Coordinator in Derby with hybrid working arrangements. The role focuses on planning and allocating rail replacement and train crew taxi services across the UK, ensuring compliant, cost-effective, high-quality passenger transport solutions.

Reporting to the Pre-Planned Operations Manager, you will manage post-operation reviews, resolve delivery issues, validate supplier performance, and oversee invoicing to support timely

Competenze

• Strong numerical and analytical skills.
• Excellent attention to detail in a fast-paced environment.
• Good organisational and time management skills; ability to prioritise tasks.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

Mansioni

• Process rail replacement and train crew taxi orders, ensuring journeys are planned efficiently and delivered to service standards.
• Allocate transport requirements to suppliers, securing competitive rates while maintaining quality and safety.
• Ensure compliance with UK and EU driving regulations and company procedures.
• Liaise with TOCs to understand requirements and provide transport solutions.
• Coordinate with taxi, minibus, coach, and bus operators to deliver reliable passenger transport.
• Produce operational plans, briefings, and supporting documentation for stakeholders.
• Monitor service delivery and investigate any failures or issues.
• Review supplier invoices and ensure accurate payments and customer billing.
• Maintain supplier databases and develop relationships with operators.
• Analyse data to support efficiency improvements and service optimisation.
• Attend meetings with customers and suppliers as required.

Conoscenze

Analytical skills

Attention to detail

Organisational skills

Stakeholder management

Excel

Word

PowerPoint

Independent working

Strumenti

Excel

Word

PowerPoint

Descrizione del lavoro

Arriva Road Transport Services (ARTS) is seeking a Service Planning Coordinator in Derby with hybrid working arrangements. The role focuses on planning and allocating rail replacement and train crew taxi services across the UK, ensuring compliant, cost-effective, high-quality passenger transport solutions.

Reporting to the Pre-Planned Operations Manager, you will manage post-operation reviews, resolve delivery issues, validate supplier performance, and oversee invoicing to support timely