RA066 | Site Engineer

Jungheinrich Internal; Greater London; On-site; GBP 35,000 - 48,000; Full time

Job summary

Voyse Limited seeks a Site Engineer for Tesco, Dagenham to support the Area Service Manager in achieving site performance goals. You will perform preventative maintenance and repairs on materials handling equipment, complete service reports, manage parts stock, and liaise with customers to meet contractual obligations.

The role requires mechanical/electrical bias from a maintenance/service background, a clean driving licence, and the ability to work unsupervised in a customer-facing environment.

Qualifications

• Mechanically and electrically biased engineers from maintenance/service backgrounds (general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers).
• Clean driving licence and a good level of education.

Responsibilities

• Preventative maintenance of materials handling and ancillary equipment.
• Repair of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good communication to meet contractual obligations.
• Coordinate with the after sales office for accurate repair times and ETA.
• Promote external revenue by communicating chargeable follow-up work to customers.
• Ensure compliance with health and safety procedures.
• Identify sales leads for Jungheinrich equipment and After Sales products.
• Act as a Company Ambassador at all times.
• Occasionally perform other duties as required, including call-outs and working outside normal hours.

Skills

Mechanical engineering

Electrical engineering

Automotive technician

HGV

Mobile plant

Forklift

Military vehicle engineering

Job description

RA066 || Site Engineer

Tesco, Dagenham

Reports to: Area Service Manager

Department: Customer Service

Location: Tesco, Dagenham

Closing Date: Wednesday 20th May 2026

Role Purpose:

To assist the Area Service Manager by ensuring that defined site performance goals and standards are being met on their site.

Repair and preventative maintenance of materials handling and ancillary equipment

Role Responsibilities:

• Preventative maintenance of materials handling and ancillary equipment
• Repair of materials handling and ancillary equipment
• Accurately complete service reports and time sheets
• Manage and control parts stock
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
• Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
• Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
• Ensure all company and customer health and safety procedures are met
• Identify sales leads for the Jungheinrich range of equipment and After Sales products
• Act as a Company Ambassador at all times

In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours

Working Hours:

• 40 hours per week
• Roating shifts between 6am-2pm and 2pm-10pm

Person Specification:

We are looking for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers.

The ideal candidate will hold a clean driving license and have a good level of education. They will also have experience of working in a customer facing environment and be used to working unsupervised.

Competencies Required:

• Time Management
• Problem solving
• Flexibility
• Accountability
• Adaptability
• Initiative
• Business acumen
• Customer orientation
• Decision making
• Innovation
• Negotiation and influencing
• Team working