Site Engineer - Doncaster

Guidant Global; Doncaster; On-site; GBP 32,000 - 46,000; Full time

Job summary

Guidant Global is seeking a Site Engineer to join our service team in Doncaster. You will lead on-site repairs and preventative maintenance of materials handling equipment, while representing the company on customer sites and maintaining strong relationships.

You will support the Area Service Manager as a first point of contact for defined activities, ensuring safe operations, timely updates, and high service standards on every site visit.

Qualifications

• Experience in a customer-facing role.
• Ability to work independently and unsupervised.
• Proactive, professional approach with strong problem-solving skills.

Responsibilities

• Carry out preventative maintenance on materials handling and ancillary equipment.
• Diagnose faults and complete repairs efficiently and safely.
• Accurately complete service reports and timesheets.
• Manage and control parts stock on site.
• Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements.
• Liaise with After Sales Office to provide customers with accurate repair updates and ETAs.
• Identify and communicate chargeable follow-up work, completing it in a timely manner.
• Ensure all health & safety procedures are strictly followed.
• Identify and pass on sales leads for Jungheinrich equipment and After Sales products.
• Act as a Company Ambassador at all times.
• Occasionally participate in call-out duties and work outside normal hours, as directed.

Skills

Mechanical

Electrical

Customer-facing

Problem-solving

Job description

Site Engineer

Location: Doncaster

About the Role

We are looking for a Site Engineer to join our service team in Doncaster, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery.

You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.

Key Responsibilities

• Carry out preventative maintenance on materials handling and ancillary equipment
• Diagnose faults and complete repairs efficiently and safely
• Accurately complete service reports and timesheets
• Manage and control parts stock on site
• Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
• Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
• Identify and communicate chargeable follow-up work, completing it in a timely manner
• Ensure all company and customer health & safety procedures are strictly followed
• Identify and pass on sales leads for Jungheinrich equipment and After Sales products
• Act as a Company Ambassador at all times
• You may occasionally be required to participate in call-out duties and work outside normal hours, as directed by the Area Service Manager

About You

We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:

• Automotive Technicians
• HGV Engineers
• Mobile Plant Engineers
• Forklift Engineers
• Ex-Forces / Military Vehicle Engineers

You will also have:

• A full UK driving licence
• A good general level of education
• Experience in a customer-facing role
• The ability to work independently and unsupervised
• A proactive, professional approach with strong problem-solving skills

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy