Query Resolution Administrator 6 Month FTC

Michael Page Finance; Gloucester; On-site; GBP 27,000 - 28,000; Full time

Job summary

Michael Page Finance, based in Gloucester, is seeking a dedicated Query Resolution Administrator to manage incoming invoices and payment queries and keep accurate records of all communications. The role requires collaboration with internal teams to resolve issues promptly.

The ideal candidate will have knowledge of accounting or finance processes, strong organisational and communication skills, and the ability to work well in a team, using standard office software daily.

Qualifications

• Strong organisational and communication skills.
• Knowledge of accounting or finance processes.
• Attention to detail and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Proficiency in using standard office software.

Responsibilities

• Handle and resolve incoming queries related to invoices, payments, or accounts.
• Maintain accurate records of all communications and updates.
• Collaborate with internal teams to ensure timely query resolution.
• Identify recurring issues and suggest process improvements.
• Communicate effectively with clients and stakeholders to provide updates.
• Support the Accounting & Finance team with administrative tasks.
• Monitor query trends and prepare reports as needed.
• Ensure compliance with company policies and industry standards.

Skills

Organisational skills

Communication skills

Finance knowledge

Attention to detail

Team collaboration

Office software

Job description

Client Details

This role is with a company in the business services industry based in Gloucester.

Description

• Handle and resolve incoming queries related to invoices, payments, or accounts.
• Maintain accurate records of all communications and updates.
• Collaborate with internal teams to ensure timely query resolution.
• Identify recurring issues and suggest process improvements.
• Communicate effectively with clients and stakeholders to provide updates.
• Support the Accounting & Finance team with administrative tasks.
• Monitor query trends and prepare reports as needed.
• Ensure compliance with company policies and industry standards.

Profile

A successful Query Resolution Administrator should have:

• Strong organisational and communication skills.
• Knowledge of accounting or finance processes.
• Attention to detail and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Proficiency in using standard office software.

Job Offer

• Salary ranging from £26,500 to £28,000 dependent on the level of experience.
• Fixed-term contract based in Gloucester.

We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.