Finance Query Resolution Specialist - Gloucester

Michael Page International Recruitment Limited; Gloucester; On-site; GBP 27,000 - 28,000; Full time

Job summary

Michael Page in Gloucester is seeking a Query Resolution Administrator to manage and resolve invoice, payment and account queries, while maintaining precise records. You will work with the Accounting & Finance team to support daily administrative tasks and ensure timely updates to clients.

Collaborating with internal teams, you will monitor query trends, prepare reports, and propose improvements. A detail‑oriented, communicative candidate with office software proficiency will thrive in this

Qualifications

• Strong organisational and communication abilities.
• Knowledge of accounting or finance processes is advantageous.
• Attention to detail and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Proficiency in standard office software (MS Office, etc.).

Responsibilities

• Handle and resolve incoming queries related to invoices, payments, or accounts.
• Maintain accurate records of all communications and updates.
• Collaborate with internal teams to ensure timely query resolution.
• Identify recurring issues and suggest process improvements.
• Communicate effectively with clients and stakeholders to provide updates.
• Support the Accounting & Finance team with administrative tasks.
• Monitor query trends and prepare reports as needed.
• Ensure compliance with company policies and industry standards.

Skills

Organisational skills

Communication skills

Attention to detail

Teamwork

Office software

Finance knowledge

Job description

Michael Page in Gloucester is seeking a Query Resolution Administrator to manage and resolve invoice, payment and account queries, while maintaining precise records. You will work with the Accounting & Finance team to support daily administrative tasks and ensure timely updates to clients.

Collaborating with internal teams, you will monitor query trends, prepare reports, and propose improvements. A detail‑oriented, communicative candidate with office software proficiency will thrive in this