Query Resolution Administrator 6 Month FTC

Michael Page International Recruitment Limited; Gloucester; On-site; GBP 27,000 - 28,000; Full time

Job summary

Michael Page in Gloucester is seeking a Query Resolution Administrator to manage and resolve invoice, payment and account queries, while maintaining precise records. You will work with the Accounting & Finance team to support daily administrative tasks and ensure timely updates to clients.

Collaborating with internal teams, you will monitor query trends, prepare reports, and propose improvements. A detail‑oriented, communicative candidate with office software proficiency will thrive in this

Qualifications

• Strong organisational and communication abilities.
• Knowledge of accounting or finance processes is advantageous.
• Attention to detail and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Proficiency in standard office software (MS Office, etc.).

Responsibilities

• Handle and resolve incoming queries related to invoices, payments, or accounts.
• Maintain accurate records of all communications and updates.
• Collaborate with internal teams to ensure timely query resolution.
• Identify recurring issues and suggest process improvements.
• Communicate effectively with clients and stakeholders to provide updates.
• Support the Accounting & Finance team with administrative tasks.
• Monitor query trends and prepare reports as needed.
• Ensure compliance with company policies and industry standards.

Skills

Organisational skills

Communication skills

Attention to detail

Teamwork

Office software

Finance knowledge

Job description

As a Query Resolution Administrator in Gloucester, you'll play an important role in the Accounting & Finance department, helping to manage and resolve queries efficiently. Your work will ensure smooth communication and accurate record-keeping, supporting the business services industry.

Client Details

This role is with a company in the business services industry based in Gloucester.

Description

• Handle and resolve incoming queries related to invoices, payments, or accounts.
• Maintain accurate records of all communications and updates.
• Collaborate with internal teams to ensure timely query resolution.
• Identify recurring issues and suggest process improvements.
• Communicate effectively with clients and stakeholders to provide updates.
• Support the Accounting & Finance team with administrative tasks.
• Monitor query trends and prepare reports as needed.
• Ensure compliance with company policies and industry standards.

Profile

A successful Query Resolution Administrator should have:

• Strong organisational and communication skills.
• Knowledge of accounting or finance processes.
• Attention to detail and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Proficiency in using standard office software.

Job Offer

• Salary ranging from £26,500 to £28,000 dependent on the level of experience.
• Fixed-term contract based in Gloucester.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.