Quality Control & Warehouse Inventory Associate

NewCold Melbourne; Corby; On-site; GBP 21,000 - 27,000; Full time

Job summary

NewCold in Corby is seeking a proactive Quality Control & Warehouse Inventory Associate to ensure accurate recording of customer stock within our automated warehouse environment. You will conduct monthly/regular stock audits, investigate discrepancies, and support stock control across the facility to maintain high accuracy.

This role blends hands-on warehouse duties with administrative tasks, requires attention to detail, strong communication with clients and teammates, and the ability to work

Qualifications

• Proven experience in inventory, stock control, or quality assurance within a warehouse or logistics environment.
• Strong communications skills with the ability to liaise professionally with internal and external stakeholders.
• Excellent attention to detail and problem-solving skills.
• Competent in using Warehouse Management Systems (MLS) and Microsoft Office.
• Ability to work independently and collaboratively within a team.
• High levels of physical fitness with the ability to carry out manual handling tasks regularly.

Responsibilities

• Inventory control and quality assurance across all processes in the warehouse.
• Log, investigate, and report stock discrepancies to clients.
• Carry out regular stock counts and ensure accuracy and timely completion.
• Investigate missing or mislabelled pallets and resolve root causes.
• Operate material handling equipment to load/unload pallets.
• Respond to customer queries and liaise with clients on stock movements and allocations.

Skills

Inventory control

Quality assurance

Communication skills

Microsoft Office

WMS MLS

Teamwork

Job description

Quality Control & Warehouse Inventory Associate

This is NewCold

NewCold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way. We challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions.

NewCold is one of the fastest growing companies in cold chain logistics. We are expanding our teams to support this growth. More information on NewCold can be found on www.newcold.com and our social media.

About the vacancy

Job Title: Quality Control & Warehouse Inventory Associate

Reports to: Inventory Manager

Department: Inventory / Stock Control

Location: Corby

Shift Pattern: 4 on, 4 off – Days

Role Overview

We are looking for a proactive and detail-oriented Quality Control & Warehouse Inventory Associate to support the accurate management of customer stock within our automated warehouse environment. This role is key to ensuring timely response to stock-related queries and maintaining high standards of stock accuracy, control, and reporting across all processes. You will work closely with the Inventory Manager and other warehouse teams to identify and resolve issues promptly and professionally.

Purpose of the Role

To ensure all customer stock is accurately recorded upon entry and exit from the warehouse, handle stock-related requests efficiently, and maintain on-the-ground visibility to prevent and resolve issues before they impact operations. This role requires both administrative and hands-on work within the warehouse.

Key Responsibilities

• Inventory Control & Quality Assurance
• Conduct monthly inbound and outbound audits for all customer accounts.
• Log, investigate, and report stock discrepancies professionally to clients.
• Perform daily/weekly/monthly stock control tasks, ensuring accuracy and timely completion.
• Investigate missing or mislabelled pallets and resolve root causes.
• Carry out system investigations to identify stock movement or process issues.
• Conduct pick floor stock counts and resolve inventory discrepancies.
• Ensure compliance with agreed stock accuracy and audit standards.
• Actionconsolidation/restack on customer request
• Return’s & Pallet Management
• Process and checkrefused or returned pallets.
• Identify and manageCorby return pallets.
• Unpick and restackpallets as per customer specifications.
• Consolidate pallets onrequest to optimize warehouse space.
• Handle damaged stock by building disposal pallets in line with customer guidelines.
• Customer & Stakeholder Communication
• Act as the first pointof contact for inventory-related issues from clients and delivery points.
• Respond to customeremails and queries in a timely, professional manner.
• Liaise with clients onorder cancellations and allocation changes, especially outside regularoffice hours and on weekends.
• Attend customersweekly stock meeting to raise & resolve stock issues.
• Operational Support
• Operate MHE (MaterialHandling Equipment) to load/unload pallets from trailers and buffer lanes.
• Support generalwarehouse duties as required to ensure smooth operations.
• Work closely withwarehouse teams to monitor and maintain inventory integrity.

Requirements

• Proven experience ininventory, stock control, or quality assurance within a warehouse or logistics environment.
• Strong communicationskills with the ability to liaise professionally with internal andexternal stakeholders.
• Excellent attention todetail and problem-solving skills.
• Competent in usingWarehouse Management Systems (MLS) and Microsoft Office.
• Ability to workindependently and collaboratively within a team.
• High levels ofphysical fitness with the ability to carry out manual handling tasksregularly.
• Comfortable working incold store conditions with temperatures as low as -20°C.
• MHE license(preferred) or willingness to be trained.

Why would you want to work for NewCold?

With the prospect of many new construction projects all over the world in the very near future, NewCold offers the opportunity to join a young but powerful company in the field of logistic services. We have the ambition and the potential to rapidly become the market leader in the field of modern and automated cold storage with additional supply chain services such as transport and distribution. Although our proposition comprises an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more.