Quality Assurance Manager - Hybrid with National Travel

Voyage Care; Stafford; Hybride; GBP 50 000 - 70 000; Plein temps

Résumé du poste

Voyage Care is seeking an experienced Quality Assurance Manager to lead quality audits and drive improvements across services nationwide. This role sits in the Quality Team, partnering with operational leaders to ensure safe, high-quality, person-centred care across the organisation.

You will influence quality at a strategic level, coach service managers, analyse data, and shape action plans while maintaining regulatory compliance and a culture of accountability and continuous improvement.

Qualifications

• Experience in health or social care leadership.
• Strong knowledge of regulatory frameworks and quality standards.
• Experience in quality assurance, auditing or service improvement.
• Excellent analytical and report-writing skills.
• Experience using quality, risk or incident management systems.
• Ability to influence, coach and build stakeholder relationships.
• Proactive, solutions-focused with continuous improvement mindset.

Responsabilités

• Conduct quality assurance audits across a regional portfolio of services.
• Provide expert guidance and recommendations to drive improvements.
• Work collaboratively with Service Managers, Operations Managers and senior leaders.
• Analyse data, identify trends and shape quality improvement plans.
• Support services to achieve regulatory compliance and internal standards.
• Lead follow-up reviews and monitor progress against action plans.
• Contribute to quality initiatives, service improvement projects and digital transformation.
• Embed a culture of accountability, learning and continuous improvement.

Connaissances

Leadership

Regulatory knowledge

Quality assurance

Auditing

Data analysis

Report writing

Stakeholder management

Coaching

Outils

QMS software

Description du poste

Voyage Care is seeking an experienced Quality Assurance Manager to lead quality audits and drive improvements across services nationwide. This role sits in the Quality Team, partnering with operational leaders to ensure safe, high-quality, person-centred care across the organisation.

You will influence quality at a strategic level, coach service managers, analyse data, and shape action plans while maintaining regulatory compliance and a culture of accountability and continuous improvement.