Regional QA Manager - Elevate Care Quality

Voyage Care; Lichfield; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Voyage Care is seeking a Quality Assurance Manager on a fixed-term basis to lead regional quality audits and drive service improvement across the national portfolio. The role combines quality assurance, coaching and strategic development, working closely with Service Managers, Operations Leaders and frontline teams to ensure safe, person-centred care and compliance with regulatory standards.

The post is hybrid with national travel and a 37.5-hour week, offering an opportunity to shape quality

Qualifications

• Experience in health or social care in a leadership or registered management role.
• Strong knowledge of regulatory frameworks and quality standards.
• Experience in quality assurance, auditing, inspection or service improvement.
• Excellent analytical and report-writing skills.
• Experience using quality, risk or incident management systems.
• Ability to influence, coach and build stakeholder relationships.
• Proactive, solutions-focused approach and continuous improvement mindset.

Responsibilities

• Conduct quality assurance audits across a regional portfolio of services.
• Provide expert guidance and recommendations to drive continuous improvement.
• Work collaboratively with Service Managers, Operations Managers and senior leaders.
• Analyse data, identify trends and help shape quality improvement plans.
• Support services to achieve compliance with regulatory requirements and internal quality standards.
• Lead follow-up reviews and monitor progress against action plans.
• Contribute to quality initiatives, service improvement projects and digital transformation programmes.
• Help embed a positive culture of accountability, learning and continuous improvement.

Skills

Health/social care leadership

Regulatory frameworks

Quality assurance & auditing

Analytical & reporting

Quality/risk/incident management

Stakeholder coaching

Continuous improvement

Job description

Voyage Care is seeking a Quality Assurance Manager on a fixed-term basis to lead regional quality audits and drive service improvement across the national portfolio. The role combines quality assurance, coaching and strategic development, working closely with Service Managers, Operations Leaders and frontline teams to ensure safe, person-centred care and compliance with regulatory standards.

The post is hybrid with national travel and a 37.5-hour week, offering an opportunity to shape quality