Remote Quality Assurance Manager - Lead Process Improvement

Principal People; Manchester; Remote; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Car allowance

Home-based with travel

Autonomy in role

Job summary

Principal People is seeking a Quality Assurance Manager to lead quality initiatives across a growing national portfolio. The role is home-based with national travel and reports to the COO, managing a small team while shaping quality standards and continuous improvement.

You will oversee ISO 9001 audits and drive improvements in systems and processes, partnering with senior leaders to boost operational performance. Infra, highways, and manufacturing backgrounds are welcome.

Qualifications

• Experience in Quality Assurance, Quality Management or Business Improvement.
• Strong knowledge of ISO 9001 management systems.
• Experience improving systems, processes and operational performance.
• Good communication and influencing skills with senior stakeholders.

Responsibilities

• Lead and develop quality assurance activities across multiple business units and locations throughout the UK.
• Review and improve existing quality management systems, policies and processes, driving greater consistency and efficiency.
• Work closely with the COO and senior leadership team to identify and deliver business improvement initiatives.
• Oversee internal and external auditing programmes, including ISO 9001 and relevant industry standards.
• Manage and develop an existing team of three, supporting their continued development.
• Build relationships with operational teams, identifying opportunities to improve processes, performance and ways of working.
• Monitor quality performance, manage corrective actions and provide reporting to senior management.

Skills

Quality Assurance

Quality Management

Business Improvement

ISO 9001

Education

ISO 9001 Lead Auditor

CQI membership

Job description

Principal People is seeking a Quality Assurance Manager to lead quality initiatives across a growing national portfolio. The role is home-based with national travel and reports to the COO, managing a small team while shaping quality standards and continuous improvement.

You will oversee ISO 9001 audits and drive improvements in systems and processes, partnering with senior leaders to boost operational performance. Infra, highways, and manufacturing backgrounds are welcome.