QA Quality Manager - Heritage Soap Manufacturer. £50K. Fridays WFH - 19884

RecruitmentRevolution.com; Glasgow; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A personal care products manufacturer in Glasgow is seeking an experienced Quality Manager to lead their quality function. The role involves managing compliance with ISO and BRC standards, overseeing a quality team, and ensuring product excellence. The ideal candidate should have a scientific degree, substantial experience in quality management, and skills in audits. The company offers a competitive salary, great benefits including a pension scheme, and the opportunity to contribute to sustainable production practices.

Benefits

33 days holiday

Pension

Income Protection Benefit

EAP and health services

Qualifications

• Experience managing quality teams and conducting BRC and ISO audits.
• Proven track record in quality management and compliance.
• Clear communicator with cross-functional collaboration skills.

Responsibilities

• Lead compliance with ISO and quality standards.
• Manage the QMS and oversee quality operations.
• Define and monitor Quality KPIs.

Skills

Quality Management

BRC and ISO audits

Team Leadership

Process Compliance

GMP Compliance

Problem-solving

Education

Degree in a scientific discipline

Tools

Office 365

ERP systems

Job description

"The Bar is Back" - and we need your mechanical expertise, problem-solving mindset, and drive for innovation to help us scale from 20 million to 70 million bars a year.

At Soapworks, we do more than make soap - we craft a wide range of personal care products, including hair and body cleansers and aromatic oils. We produce high-quality, sustainable soap products for leading global brands.

Role Overview

We’re looking for an experienced Quality Manager with a strong background in BRC and ISO audits to lead our Quality function, supporting our business goals and maintaining the highest standards across all aspects of quality and our management systems.

Quality Manager

Glasgow - Hybrid

£45,000 - £50,000 per annum + 33 days holiday, rising with service

Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to Help@Hand (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More…

Full Time - Permanent

Hours of Work (37.5hrs per week) :

8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home)

Reporting to

Managing Director

Direct reports

4

Values

Ethical, Sustainable, Trusted

Company

UK’s Largest Bar Soap Manufacturer with a global customer base

products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More…

Your Background / Skills : Experience of managing a quality team, experience of running BRC audits as well as the ISO audits. Quality Management, Internal & external audit management. Quality assurance for in-process and finished goods manufacturing.

Beauty & Cosmetic manufacturing. Food manufacturing. FMCG manufacturing.

Our Story

Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world’s top brands as a leading supplier and partner.

In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production.

As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we’re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create.

Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being.

We don’t just make soap - we create products that align with a better, more sustainable future.

The Opportunity

As Quality Manager, you’ll manage the Quality function in support of our business goals involving all aspects of quality and our business management system standards.

Key Responsibilities

• Lead and drive compliance with ISO and all certified standards.
• Own and manage the QMS, processes, and documentation to meet ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos Organic requirements.
• Manage and develop the Quality Team and oversee daily operations.
• Chair monthly and annual Quality Meetings, ensuring performance reviews against Quality Manual 5.6.2.
• Set annual Quality objectives and deliver them on time.
• Define, monitor, and report on Quality KPIs.
• Coordinate and support external and internal audits, including traceability and recall exercises.
• Safeguard product quality—ensuring in-process and finished goods meet customer standards.
• Investigate complaints, non-conformances, and deviations; drive root cause analysis and implement CAPAs.

About You

• Degree in a scientific discipline or extensive manufacturing experience with a strong focus on Quality systems.
• Proven track record in Quality systems and GMP compliance, including ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos / Soil Association Organic.
• Experienced leader with a history of managing and developing high-performing teams.
• Proficient in Office 365 and ERP systems.
• Clear, confident communicator—skilled in cross-functional collaboration and customer engagement.
• Strong presence within senior management, capable of delivering impactful results and updates at board level.

What’s on Offer

• Competitive Market Salary
• 4-weekly pay cycle

33 days holiday inclusive of bank holidays rising with service

Pension

• Death in Service benefit of 3x basic salary
• Income Protection Benefit after 1 year in role
• Access to Help@Hand who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers.

At Soapworks, quality isn’t a checkbox - it’s our legacy. If you’re ready to shape the next chapter of a sustainable British success story, lead a proud, skilled team, and see your impact in every bar we make, this is your moment. Join us in setting new standards for excellence - one bar at a time.

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team