Pub Team Leader: Service Excellence & Shift Maestro

Greene King; Oldland Common; Presencial; GBP 24.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Pension contributions

Career development opportunities

Staff discounts across brands

Resumo da vaga

Greene King is recruiting a Team Leader for one of its Hungry Horse pubs in the United Kingdom. You will lead by example, ensuring the team has what they need to run the shift smoothly and keep customers happy.

You’ll deputise for management, coordinate staff during busy periods, maintain safety and standards, and deliver a welcoming experience for guests. The role requires strong English communication, attention to detail, and a positive, can-do attitude to support a busy shift and promote a

Qualificações

• Demonstrate team leadership and lead by example during shifts.
• Ensure high standards of customer service and experience.
• Coordinate team activities to keep shifts running smoothly.
• Maintain bar safety, legality and cleanliness on shift.
• Communicate clearly in English to perform duties and follow allergen controls.

Responsabilidades

• Lead by example and support the team to deliver a memorable guest experience.
• Deputise for management and resolve issues during the shift.
• Organise and coordinate the team for busy periods.
• Keep the bar area safe, compliant, and well maintained.

Conhecimentos

Team leadership

Customer service

Shift coordination

Health & safety

English proficiency

Descrição da vaga

Greene King is recruiting a Team Leader for one of its Hungry Horse pubs in the United Kingdom. You will lead by example, ensuring the team has what they need to run the shift smoothly and keep customers happy.

You’ll deputise for management, coordinate staff during busy periods, maintain safety and standards, and deliver a welcoming experience for guests. The role requires strong English communication, attention to detail, and a positive, can-do attitude to support a busy shift and promote a