Pub Team Leader – Lead Service & Shift Excellence

SmartRecruiters, Inc.; Cambridge; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension contributions

Staff discounts

Wagestream access

Refer a friend bonus

Training & development

Job summary

Greene King in Cambridge is seeking a Team Leader to guide a busy pub shift, ensuring the team has what they need and the service runs like clockwork. You will uphold high standards and help create a welcoming atmosphere for every customer.

You will deputise for management, coordinate staff during peak times and ensure the bar remains safe, legal, and clean while addressing issues swiftly. This role offers career growth and a supportive team environment.

Qualifications

• Leadership experience in a fast-paced bar or pub environment.
• Ability to train and mentor team members.
• Knowledge of allergen controls and safe service procedures.

Responsibilities

• Lead the team during shifts to ensure smooth operation.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy periods to maintain standards.
• Ensure the bar is safe, legal, clean and well presented.

Skills

Team leadership

Customer service

Communication

English proficiency

Job description

Greene King in Cambridge is seeking a Team Leader to guide a busy pub shift, ensuring the team has what they need and the service runs like clockwork. You will uphold high standards and help create a welcoming atmosphere for every customer.

You will deputise for management, coordinate staff during peak times and ensure the bar remains safe, legal, and clean while addressing issues swiftly. This role offers career growth and a supportive team environment.