Pub Team Leader: Drive Service & Shift Excellence

Greene King; Slyne; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career progression across brands

Staff discounts for family and friends

Employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Refer a friend bonus

Wagestream

Retail discounts

Job summary

Greene King’s Chef & Brewer pubs are looking for a Team Leader to drive excellent service and smooth shift operations. You’ll support the team, deputise for management, and ensure a safe, welcoming environment for guests.

Join a market-leading pub group offering career progression, strong pension, and a range of staff benefits designed to reward hard work and dedication across our branded venues.

Qualifications

• Proven ability to provide memorable customer experiences.
• Ability to lead and develop a team during busy shifts.
• Strong communication and problem-solving skills.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Team leadership

Communication

Job description

Greene King’s Chef & Brewer pubs are looking for a Team Leader to drive excellent service and smooth shift operations. You’ll support the team, deputise for management, and ensure a safe, welcoming environment for guests.

Join a market-leading pub group offering career progression, strong pension, and a range of staff benefits designed to reward hard work and dedication across our branded venues.