Pub Team Leader – Create Seamless, Warm Service

Greene King; Newcastle upon Tyne; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Career progression across Greene King

Employee discounts – 33% on brands; 15

Employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Discounts at Greene King Inns and inns

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Team Leader to guide the bar team, ensuring shifts run smoothly and customers are kept happy. You’ll deputise for management, organise the team during busy periods and maintain safety and compliance.

We value attention to detail, great service, and a positive, collaborative attitude. English proficiency is essential to perform duties and follow allergen controls.

Qualifications

• Provide customers with a heartfelt and memorable experience during every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift.
• Ensure the bar is safe, legal, and clean at all times.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Attention to detail

Customer service

Leadership

Team coordination

Communication

Job description

Greene King is seeking a Team Leader to guide the bar team, ensuring shifts run smoothly and customers are kept happy. You’ll deputise for management, organise the team during busy periods and maintain safety and compliance.

We value attention to detail, great service, and a positive, collaborative attitude. English proficiency is essential to perform duties and follow allergen controls.