Pub Shift Leader & Customer Service Coach

The Ship Inn; East Grinstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A newly refurbished pub in East Grinstead is seeking a Supervisor passionate about delivering exceptional customer service and training the team. Responsibilities include leading shifts safely and building rapport with customers. The role offers opportunities for career development and ongoing training, along with perks such as free meals, weekly pay, and discounts. Ideal for someone committed to a career in hospitality and ready to contribute to a successful pub environment.

Benefits

Access to Career Pathway and training courses

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Passion for customer service and hospitality.
• Commitment to training and developing team members.

Responsibilities

• Deliver exceptional customer service every time.
• Build rapport with customers and team members.
• Lead shifts safely and effectively.

Skills

Exceptional customer service

Team leading

Staff training

Responsible key holder

Job description

A newly refurbished pub in East Grinstead is seeking a Supervisor passionate about delivering exceptional customer service and training the team. Responsibilities include leading shifts safely and building rapport with customers. The role offers opportunities for career development and ongoing training, along with perks such as free meals, weekly pay, and discounts. Ideal for someone committed to a career in hospitality and ready to contribute to a successful pub environment.