Property Viewings Clerk

Aspire Recruitment; West Kirby; On-site; GBP 16,000 - 23,000; Part time

Job summary

A busy property management team in Liverpool City Centre is seeking a reliable Property Viewing Clerk to support day-to-day rental operations. The role is part-time (16 hours per week), with Monday to Friday shifts and largely viewing-based work, complemented by some office duties.

You will run viewings, assist with tenancy applications, checks, and documentation, while keeping tenants and landlords informed by phone and email.

Qualifications

• Face-to-face customer service experience.
• Lettings, estate agency, or customer-facing office experience preferred.
• Holds a driving licence and own vehicle; 90% viewings, 10% office.

Responsibilities

• Coordinate and conduct property viewings for prospective tenants.
• Process tenancy applications and references; perform Right to Rent checks.
• Prepare tenancy agreements and register deposits.
• Answer landlord and tenant inquiries by phone and email.
• Support with office administration and key management.

Skills

Driving licence

Own vehicle

Organisational skills

Attention to detail

Microsoft Office

CRM systems

Customer service

Tools

CRM software

Email clients

Job description

Property Viewing Clerk

£14.00 per hour

Liverpool City Centre

Ongoing, temporary contract

Part time hours (16 hours per week), Monday to Friday

About the Role

We are looking for a reliable, organised temporary Property Viewing Clerk to join a busy property management team at their head office. You will help run day-to-day rental operations smoothly by assisting with viewings and showing properties to prospective tenants across a day to day period.

Key Responsibilities

• Tenant Progression:Process tenancy applications, conduct tenant referencing, and complete Right to Rent checks.
• Viewings clerk management: Supporting with the viewing of properties.
• Documentation:Prepare tenancy agreements, register deposits, and ensure all compliance documents are up to date.
• Customer Communication:Handle incoming enquiries from landlords and tenants via phone and email.
• Team Support:Coordinate viewings, manage keys, and assist the wider property management team with general office administration.

Key Requirements

• Confident in face to face customer service.
• Hold a driving licence and own your own vehicle - this role is 90 % viewings based, 10 % office based.
• Strong organisational skills with attention to detail.
• Proficiency in standard office software (Microsoft Office, email, and property CRM systems).
• Excellent communication and customer service abilities.
• Previous experience in lettings, estate agency, or a customer-facing office environment is preferred.