Lettings Administrator

Aspire Recruitment; Manchester; On-site; GBP 18,000 - 21,000; Full time

Job summary

Aspire Recruitment in Eccles, Manchester is seeking a reliable Lettings Administrator to join a busy property management team on a 1 month temporary contract. You will oversee end-to-end tenancy progression, from applications and referencing to move-ins, ensuring accuracy and compliance.

The role requires strong admin and communication skills, with a focus on customer service and CRM usage in a fast-paced lettings environment.

Qualifications

• Strong administrative and organisational skills with attention to detail.
• Proficiency in standard office software (Microsoft Office, email, and property CRM systems).
• Excellent communication and customer service abilities.
• Previous lettings, estate agency, or customer-facing office experience preferred.

Responsibilities

• Tenant progression: Process tenancy applications, conduct tenant referencing, and complete Right to Rent checks.
• Documentation: Prepare tenancy agreements, register deposits, and ensure all compliance documents are up to date.
• Customer communication: Handle incoming enquiries from landlords and tenants via phone and email.
• Database management: Update property listings, maintain accurate CRM records, and assist with utility notifications.
• Team support: Coordinate viewings, manage keys, and assist the wider property management team with general office administration.

Skills

Administrative skills

Organisational skills

Communication skills

Customer service

Tools

Microsoft Office

Job description

Letting Administrator
£14.00
Eccles Manchester
1 month temp contract
Full time hours Monday to Friday

About the Role

We are looking for a reliable, organised Lettings Administrator to join a busy property management team. You will help run day-to-day rental operations smoothly by managing the end-to-end tenancy progression process, from initial applications and referencing to final move-ins.

Key Responsibilities

• Tenant Progression: Process tenancy applications, conduct tenant referencing, and complete Right to Rent checks.
• Documentation: Prepare tenancy agreements, register deposits, and ensure all compliance documents are up to date.
• Customer Communication: Handle incoming enquiries from landlords and tenants via phone and email.
• Database Management: Update property listings, maintain accurate CRM records, and assist with utility notifications.
• Team Support: Coordinate viewings, manage keys, and assist the wider property management team with general office administration.

Key Requirements

• Strong administrative and organisational skills with attention to detail.
• Proficiency in standard office software (Microsoft Office, email, and property CRM systems).
• Excellent communication and customer service abilities.
• Previous experience in lettings, estate agency, or a customer-facing office environment is preferred.