Property Services Scheduler & Repairs Coordinator

Sovereign Housing Association Limited; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading housing association in Basingstoke is looking for a Coordinator to join their Property Services division. This role involves scheduling appointments for repairs, liaising with trades staff, and providing excellent customer service. Ideal candidates should have solid administration experience and a strong customer service focus. The position offers a flexible working environment and a comprehensive rewards package, including 25 days of holiday and pension contributions.

Benefits

25 Days Holiday plus Bank Holidays

Chance to buy or sell holiday

Generous company pension scheme

Flexible working

Recognition scheme

Wellbeing discounts

Qualifications

• Solid experience in administration within a busy customer focused role.
• Some understanding of building maintenance terminology preferred.
• Experience of using several different computer systems.

Responsibilities

• Receive work orders and schedule work diaries for trades employees.
• Liaise with trade staff and other repairs staff.
• Manage a diary and bookings schedule for the team.

Skills

Administration experience

Customer service focus

Ability to manage workload

Strong telephone manner

Tools

Computer systems

Job description

A leading housing association in Basingstoke is looking for a Coordinator to join their Property Services division. This role involves scheduling appointments for repairs, liaising with trades staff, and providing excellent customer service. Ideal candidates should have solid administration experience and a strong customer service focus. The position offers a flexible working environment and a comprehensive rewards package, including 25 days of holiday and pension contributions.