Property Relationship Manager

Charters Estate Agents; Worthing; Ibrido; GBP 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days holiday

Contributory pension

Retail discounts

Wellbeing support

Employee Assistance Programme

Smart Tech Scheme

Enhanced family-friendly leave

Funding for qualifications

Descrizione del lavoro

Charters, part of Lomond Group, is seeking a Property Relationship Manager for our Worthing office to support landlords and tenants from inspections to tenancy compliance.

You'll manage portfolios, build strong relationships, coordinate repairs, and ensure safety standards while delivering excellent customer service. This full-time role offers a competitive salary and opportunities for professional development.

Competenze

• Experience in property environment would be advantageous
• Background delivering exceptional customer service with a customer-focused approach
• Full UK driving licence and access to your own vehicle
• Strong communication and problem-solving skills
• Excellent organisation and attention to detail
• Confidence managing conversations and expectations
• Ability to juggle priorities and meet deadlines
• An interest in property and a willingness to keep developing your knowledge

Mansioni

• Manage your property portfolio, keeping records accurate and up to date
• Build strong relationships with landlords, tenants and contractors
• Coordinate repairs and maintenance, ensuring work is completed to a high standard
• Keep properties legally compliant and safety standards on track
• Arrange inspections and mid-term checks and follow up actions promptly
• Handle tenant queries and complaints professionally
• Manage tenancy notices accurately and within required timescales
• Prioritise competing issues and keep everyone informed

Conoscenze

Property management

Customer service

Communication

Organisation

Descrizione del lavoro

Join Charters, part of Lomond Group, where local expertise, strong relationships and great customer service come first.With 24branches and 370people, Charters combines local knowledge with the strength of Lomond Group.

We’re excited to offer you the opportunity to join our Property Management team as a Property Relationship Manager in our Worthing office. Joining an established team you'll be the go-to person for landlords and tenants, managing your portfolio from maintenance and inspections through to compliance and tenancy matters. This is a full time position paying an OTE up to £29,500.

Let's talk about the role

• Manage your property portfolio, keeping records accurate and up to date
• Build strong relationships with landlords, tenants and contractors
• Coordinate repairs and maintenance, ensuring work is completed to a high standard
• Keep properties legally compliant and safety standards on track
• Arrangeinspections and mid-term checks and follow up actions promptly
• Handle tenant queries and complaints professionally
• Manage tenancy notices accurately and within required timescales
• Prioritise competing issues and keep everyone informed

What You'll Bring

• Previous experience in property environment would be advantageous
• Background delivering exceptional Customer Service with a customer-focused approach
• Full UK driving licence and access to your own vehicle
• Strong communication and problem-solving skills
• Excellent organisation and attention to detail
• Confidence managing conversations and expectations
• The ability to juggle priorities and meet deadlines
• An interest in property and a willingness to keep developing your knowledge

What's In It For You?

• Competitive salary
• 28 days holiday
• Contributory pension scheme
• Retail discounts at 900+ brands
• Wellbeing support and Employee Assistance Programme
• Smart Tech Scheme
• Enhanced family-friendly leave
• Opportunity for funded professional qualifications

We're proud to be an inclusive employer and welcome applications from people of all backgrounds, abilities and perspectives.