Property Lettings: Customer & Reception Apprentice

Training Provider; Plymouth; Hybrid; GBP 14,000 - 17,000; Full time

Job summary

FOCUS TRAINING (SW) LIMITED in Plymouth is offering an apprenticeship in Customer and Reception Support within the student lettings office. You will assist with data input into digital systems, create tenancy agreements, and respond to enquiries from customers and applicants.

The role involves front desk duties, handling phone and email enquiries, ensuring swift routing of inquiries, and supporting marketing efforts to advertise properties to prospective applicants.

Qualifications

• Apprenticeship suitable for entry level within lettings.
• Experience in customer-facing roles is advantageous.

Responsibilities

• Manning the front desk and greeting customers warmly.
• Data inputting to our digital systems.
• Creating tenancy agreements.
• Responding to phone and email enquiries.
• Ensuring enquiries are directed to the correct department.
• Providing marketing and social media support for advertising properties to prospective applicants.

Skills

Data inputting

Customer service

Communication

Administrative tasks

Job description

FOCUS TRAINING (SW) LIMITED in Plymouth is offering an apprenticeship in Customer and Reception Support within the student lettings office. You will assist with data input into digital systems, create tenancy agreements, and respond to enquiries from customers and applicants.

The role involves front desk duties, handling phone and email enquiries, ensuring swift routing of inquiries, and supporting marketing efforts to advertise properties to prospective applicants.