Customer and Reception Support Apprenticeship

Training Provider; Plymouth; Hybride; GBP 14 000 - 17 000; Plein temps

Résumé du poste

FOCUS TRAINING (SW) LIMITED in Plymouth is offering an apprenticeship in Customer and Reception Support within the student lettings office. You will assist with data input into digital systems, create tenancy agreements, and respond to enquiries from customers and applicants.

The role involves front desk duties, handling phone and email enquiries, ensuring swift routing of inquiries, and supporting marketing efforts to advertise properties to prospective applicants.

Qualifications

• Apprenticeship suitable for entry level within lettings.
• Experience in customer-facing roles is advantageous.

Responsabilités

• Manning the front desk and greeting customers warmly.
• Data inputting to our digital systems.
• Creating tenancy agreements.
• Responding to phone and email enquiries.
• Ensuring enquiries are directed to the correct department.
• Providing marketing and social media support for advertising properties to prospective applicants.

Connaissances

Data inputting

Customer service

Communication

Administrative tasks

Description du poste

Training Provider: FOCUS TRAINING (SW) LIMITED

Salary: National Minimum Wage for Apprentices — £15,600 a year

Address: 74 North Road East, Plymouth, PL4 6AL

Customer and Reception Support Apprenticeship

This is an excellent opportunity to start your career within the property lettings sector. Working in the student lettings office, you will be assisting with all aspects of the lettings sector and working directly with customer enquiries. Duties include: data inputting to digital systems, creating tenancy agreements, responding to enquiries.

The business supports student accommodation requirements and covers most of the city areas. We offer the potential candidate a great chance to get involved with all aspects of the property letting business and to be involved in a variety of tasks that could include:

• Manning the front desk when required and ensuring every customer is greeted in a friendly, positive and enthusiastic manner
• Data inputting to our digital systems
• Creating tenancy agreements
• Responding to phone/email enquiries
• Ensuring all enquiries are dealt with swiftly or passed to the correct department
• Providing marketing/social media support for advertising properties to prospective applicants
• Processing of client and business information
• Supporting any other business tasks as necessary