Property Damage Claims Team Lead – Remote UK

Reserv; United Kingdom; Teletrabalho; GBP 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous health-insurance package with

401(k) retirement plan with employer —

Competitive PTO policy

Generous family leave policy

Work from anywhere to facilitate your

Apple laptop

Large second monitor

Resumo da oferta

Reserv, a forward‑looking insurtech, seeks a Claims Team Lead to guide a remote team handling real property and auto losses. You will drive efficiency, leverage analytics, and uphold high quality standards for a single client account.

You will lead in a tech‑driven environment, partnering with Account Management and Compliance to deliver accurate reserving and timely resolutions while fostering growth and collaboration across the team.

Qualificações

• Bachelor's degree in insurance, business administration, or a related field.
• 5+ years in insurance claims experience in multiple lines of business, preference for property and/or auto experience.
• 3+ years leadership experience with preference for experience managing in a remote environment.
• Comfortable with technology and the ability to evolve systems and processes to drive better efficiencies and outcomes.
• Demonstrated commitment to quality, accuracy, and attention to detail.

Responsabilidades

• Manage specialists who handle a high volume of real property and auto losses.
• Achieve or exceed goals and overcome obstacles.
• Implement and maintain best practices for handling, including evaluation and settlement.
• Monitor and analyze claims data to identify trends and areas for process improvement.
• Align team with client and customer expectations of the loss and what to expect throughout the process.
• Serve as a resource for escalations and ensure accuracy of reserving.
• Develop strategies to mitigate fraud and ensure compliance with legal and regulatory requirements.
• Foster a positive work environment and promote teamwork and development.
• Collaborate with internal teams to resolve complex loss-related issues.
• Establish strong relationships with external stakeholders such as policyholders, agents, brokers, and legal representatives.

Conhecimentos

Leadership

Claims experience

Analytics

Communication

Remote work experience

Formação académica

Bachelor's degree in insurance or related field

Descrição da oferta de emprego

Reserv, a forward‑looking insurtech, seeks a Claims Team Lead to guide a remote team handling real property and auto losses. You will drive efficiency, leverage analytics, and uphold high quality standards for a single client account.

You will lead in a tech‑driven environment, partnering with Account Management and Compliance to deliver accurate reserving and timely resolutions while fostering growth and collaboration across the team.