Property Claims Handler — Hybrid (After Probation)

Davies; Stoke-on-Trent; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension with employer contribution

Flexible working

Dress for your day

Cycle to Work Scheme

Life assurance x4

Job summary

Davies is seeking a Claims Handler for Property to join the Claims Management team in a hybrid role based in Stoke-on-Trent. You will manage the full claims lifecycle, liaising with customers, insurers and suppliers, and you will draft clear communications to policyholders throughout the process.

The role focuses on accurate claim assessment, timely settlements and adherence to regulatory requirements, contributing to Davies' service excellence and growth strategy.

Qualifications

• Numeracy and IT skills required.
• Attention to detail essential.
• Proactive attitude and adaptability valued.
• Strong numeracy and literacy abilities.

Responsibilities

• Set up new claims, appoint contractors and update systems.
• Liaise with customers, insurers, suppliers and colleagues nationwide.
• Analyse policies to determine claim coverage and processing.
• Keep policyholders informed on claim progress with clear communications.
• Ensure compliance with contractual and regulatory requirements.
• Issue payments and arrange settlements as needed.
• Contribute to team success and business growth.

Skills

Attention to detail

Numeracy

Literacy

IT skills

Proactive attitude

Adaptability

Fast-paced environments

Job description

Davies is seeking a Claims Handler for Property to join the Claims Management team in a hybrid role based in Stoke-on-Trent. You will manage the full claims lifecycle, liaising with customers, insurers and suppliers, and you will draft clear communications to policyholders throughout the process.

The role focuses on accurate claim assessment, timely settlements and adherence to regulatory requirements, contributing to Davies' service excellence and growth strategy.