Hybrid Claims Handler — Casualty & Liability (PIL/EL)

Davies; Liverpool; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Incentive Plan

Holiday 25 days

Healthcare Cash Plan

WeCare mental health

Death in Service

Pension plan

Employee Resource Groups

Volunteer Programme

Cycle to Work

Tech Scheme

SeasonTicket Loan

Gym Flex

Discount Sites

Gourmet Society Discount

Merlin Attractions Discount

Retail Discounts

Job summary

Davies in Liverpool is seeking a Claims Handler - CH2 to join our Casualty Team. You will manage a caseload of Public/Employers Liability claims up to a £20,000 reserve, handling from inception to settlement pre-litigation.

The role is 35 hours a week, hybrid with 1 day in the office and 4 days from home, requires MOJ Claims Portal experience, strong attention to detail, and solid communication and organisational skills.

Qualifications

• 12 months relevant experience or 6 months experience plus law degree or equivalent.
• Experience of MOJ Claims Portal.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Strong organisational skills.
• Client care and customer service skills.
• Ability to manage own volume workload via task management.
• Ability to work as a team and independently.

Responsibilities

• To pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims.
• Maintain accurate data on relevant case management system.
• Comply with set client SLA’s.
• Ensure quality service standards and productivity levels are maintained to a high standard.
• Undertake appropriate additional tasks provided by the Team Leader.

Skills

Attention to detail

Communication skills

Negotiation skills

Organisational skills

Customer service

Teamwork

Multitasking

Education

Law degree or equivalent

Tools

MOJ Claims Portal

Job description

Davies in Liverpool is seeking a Claims Handler - CH2 to join our Casualty Team. You will manage a caseload of Public/Employers Liability claims up to a £20,000 reserve, handling from inception to settlement pre-litigation.

The role is 35 hours a week, hybrid with 1 day in the office and 4 days from home, requires MOJ Claims Portal experience, strong attention to detail, and solid communication and organisational skills.