Property Administrator

FNZ; Salisbury; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Full training

Clear progression

Supportive team culture

Excellent benefits and pension

Job summary

FNZ is hiring a Property Administrator to support the end-to-end administration of commercial property transactions within pension schemes. You will process invoices, assist with reconciliations, support VAT reporting, and communicate with solicitors, valuers, lenders, tenants and managing agents to ensure timely, compliant outcomes.

This role is ideal for someone who is highly organized, detail-focused and keen to develop a career in financial services or property.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service mindset and professional approach.
• Ability to learn new procedures and manage multiple tasks effectively.
• Strong organizational skills and a calm, solutions-focused attitude under pressure.

Responsibilities

• Support the end-to-end administration of commercial property transactions held within pension schemes.
• Process property-related invoices and ensure payments are made accurately and within agreed timescales.
• Assist with financial reconciliations, including rent receipts, property bank accounts, tenant payments and supplier invoices.
• Support VAT administration and reporting activities, ensuring records are maintained accurately and in line with regulatory requirements.
• Communicate professionally with solicitors, valuers, financial advisers, lenders, tenants, managing agents and customers.
• Maintain accurate records across internal systems and ensure activities comply with legislation, HMRC requirements and internal policies.
• Investigate and resolve payment, reconciliation and account queries in a timely manner.
• Work to service level agreements, quality standards and continuous improvement objectives.
• Deliver excellent customer service through both written and telephone communication.

Job description

We're hiring a Property Administrator to support the delivery of commercial property transactions and customer-focused services across our pensions business. You'll play a key role in managing important processes, building relationships with external stakeholders, and ensuring we meet regulatory and service excellence standards. Whether you already have some property, legal or SIPP experience - or are looking to build your career in financial services - this is a great opportunity to join a supportive and collaborative team where training and development come as standard. What you'll be doing: You'll work closely with a range of professionals including solicitors, valuers, lenders, tenants, managing agents, financial advisers and internal finance and administration teams to coordinate key property and pension-related activities. Day to day, you'll:

• Support the end-to-end administration of commercial property transactions held within pension schemes.
• Process property-related invoices and ensure payments are made accurately and within agreed timescales.
• Assist with financial reconciliations, including rent receipts, property bank accounts, tenant payments and supplier invoices.
• Support VAT administration and reporting activities, ensuring records are maintained accurately and in line with regulatory requirements.
• Communicate professionally with solicitors, valuers, financial advisers, lenders, tenants, managing agents and customers.
• Maintain accurate records across internal systems and ensure activities comply with legislation, HMRC requirements and internal policies.
• Investigate and resolve payment, reconciliation and account queries in a timely manner.
• Work to service level agreements, quality standards and continuous improvement objectives.
• Deliver excellent customer service through both written and telephone communication.

You’ll also play a key role in making sure customers are treated fairly and that their needs are clearly understood throughout the lifecycle of their property transactions.

Are you highly organised, detail-focused, and looking to develop a career in financial services or property? Want to join a forward-thinking team in a growing, customer-focused business?, This role is ideal for someone with a great eye for detail, a proactive attitude, and a real interest in property, pensions or both. We're looking for someone who has:

• Excellent written and verbal communication skills
• A strong customer service mindset and professional approach
• The ability to learn new procedures and manage multiple tasks effectively
• Strong organisational skills and a calm, solutions-focused attitude under pressure

It's a bonus if you also have:

• Previous experience in property, financial services or SIPPs
• A good understanding of commercial property or landlord/tenant processes
• Familiarity with Microsoft Office
• Progress towards a Life and Pensions Foundation Certificate or similar qualification

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.5 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

You’ll be joining a company that values people, collaboration, and the delivery of exceptional customer outcomes. We'll support your growth and give you the training you need to succeed - with opportunities to move into more specialist roles as you develop. You'll enjoy:

• Competitive salary and full training
• Clear progression opportunities
• A supportive, inclusive team culture
• Excellent benefits and pension