Property Administrator

FNZ; Ipswich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Full training

Clear progression opportunities

Excellent benefits and pension

Job summary

FNZ is hiring a Property Administrator to support the administration of commercial property transactions within SIPPs, partnering with solicitors, valuers, lenders and internal teams.

You'll be highly organized, detail-focused, with strong communication and customer service, able to learn new procedures and manage multiple tasks. Training and development are provided in a collaborative, supportive environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service mindset and professional approach.
• Ability to learn new procedures and manage multiple tasks.
• Strong organisational skills and a calm, solutions-focused attitude.

Responsibilities

• Support end-to-end administration of commercial property transactions within SIPPs.
• Communicate professionally with solicitors, valuers, financial advisers, lenders and customers.
• Complete preliminary assessments and checks of legal and financial documentation.
• Maintain accurate records and ensure compliance with legislation and internal standards.
• Assist more senior colleagues on property-specific queries and transactions.
• Work to service level agreements and support continuous improvement initiatives.
• Communicate by phone and in writing to manage expectations and provide excellent service.

Skills

Communication skills

Customer service mindset

Attention to detail

Organisational skills

Ability to learn procedures

Team collaboration

Education

Progress towards Life and Pensions Foundation Certificate

Tools

Microsoft Office

Job description

We're hiring a Property Administrator to support the delivery of commercial property transactions and customer-focused services across our pensions business. You'll play a key role in managing important processes, building relationships with external stakeholders, and ensuring we meet regulatory and service excellence standards. Whether you already have some property, legal or SIPP experience - or are looking to build your career in financial services - this is a great opportunity to join a supportive and collaborative team where training and development come as standard.

What you'll be doing: You'll work closely with a range of professionals - from solicitors and lenders to internal teams and end customers - to coordinate key property and investment-related activities.

• Support the end-to-end administration of commercial property transactions within SIPPs
• Communicate professionally with solicitors, valuers, financial advisers, lenders and customers
• Complete preliminary assessments and checks of legal and financial documentation
• Maintain accurate records and ensure processes comply with legislation and internal standards
• Assist more senior colleagues on property-specific queries and transactions
• Work to service level agreements and support continuous improvement initiatives
• Communicate by phone and in writing to manage expectations and provide excellent service

You'll also play a key role in making sure customers are treated fairly and that their needs are clearly understood throughout the lifecycle of their property transactions.

Are you highly organised, detail-focused, and looking to develop a career in financial services or property? Want to join a forward-thinking team in a growing, customer-focused business? This role is ideal for someone with a great eye for detail, a proactive attitude, and a real interest in property, pensions or both. We're looking for someone who has:

• Excellent written and verbal communication skills
• A strong customer service mindset and professional approach
• The ability to learn new procedures and manage multiple tasks effectively
• Strong organisational skills and a calm, solutions-focused attitude under pressure

It's a bonus if you also have:

• Previous experience in property, financial services or SIPPs
• A good understanding of commercial property or landlord/tenant processes
• Familiarity with Microsoft Office
• Progress towards a Life and Pensions Foundation Certificate or similar qualification

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.5 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

You'll be joining a company that values people, collaboration, and the delivery of exceptional customer outcomes. We'll support your growth and give you the training you need to succeed - with opportunities to move into more specialist roles as you develop. You'll enjoy:

• Competitive salary and full training
• Clear progression opportunities
• A supportive, inclusive team culture
• Excellent benefits and pension