Property Administrator

FNZ Group; Ipswich; On-site; GBP 24,000 - 32,000; Full time

Job summary

FNZ Group is hiring a Property Administrator in Ipswich or Salisbury to support end-to-end administration of commercial property transactions within SIPPs and related processes. You will liaise with solicitors, valuers, advisers and customers to maintain accurate records and ensure regulatory compliance.

The role suits someone with a keen eye for detail, a proactive attitude and an interest in property or pensions, offering training and clear progression within a supportive team.

Qualifications

• Excellent written and verbal communication are essential.
• Strong customer service mindset and professional approach.
• Ability to learn new procedures and manage multiple tasks.
• Strong organisational skills and calm, solutions-focused attitude under pressure.

Responsibilities

• Coordinate end-to-end administration of commercial property transactions within SIPPs.
• Communicate professionally with solicitors, valuers, financial advisers, lenders and customers.
• Complete preliminary assessments and checks of legal and financial documentation.
• Maintain accurate records and ensure processes comply with legislation and internal standards.
• Assist more senior colleagues on property-specific queries and transactions.
• Work to service level agreements and support continuous improvement initiatives.
• Communicate by phone and in writing to manage expectations and provide excellent service.
• Ensure customers are treated fairly and that their needs are understood throughout the lifecycle of property transactions.

Skills

Excellent communication

Customer service mindset

Organisational skills

Proactive attitude

Ability to learn procedures

Education

Life and Pensions Foundation Certificate (progress towards)

Tools

Microsoft Office

Job description

Property Administrator
Permanent

Ipswich or Salisbury
£Competitive + training + excellent benefits

Are you highly organised, detail-focused, and looking to develop a career in financial services or property? Want to join a forward-thinking team in a growing, customer-focused business?

We’re hiring a Property Administrator to support the delivery of commercial property transactions and customer-focused services across our pensions business. You’ll play a key role in managing important processes, building relationships with external stakeholders, and ensuring we meet regulatory and service excellence standards.

Whether you already have some property, legal or SIPP experience — or are looking to build your career in financial services — this is a great opportunity to join a supportive and collaborative team where training and development come as standard.

What you’ll be doing:

You’ll work closely with a range of professionals — from solicitors and lenders to internal teams and end customers - to coordinate key property and investment-related activities.

Day to day, you’ll:

• Support the end-to-end administration of commercial property transactions within SIPPs
• Communicate professionally with solicitors, valuers, financial advisers, lenders and customers
• Complete preliminary assessments and checks of legal and financial documentation
• Maintain accurate records and ensure processes comply with legislation and internal standards
• Assist more senior colleagues on property-specific queries and transactions
• Work to service level agreements and support continuous improvement initiatives
• Communicate by phone and in writing to manage expectations and provide excellent service

You’ll also play a key role in making sure customers are treated fairly and that their needs are clearly understood throughout the lifecycle of their property transactions.

What we’re looking for:

This role is ideal for someone with a great eye for detail, a proactive attitude, and a real interest in property, pensions or both.

We’re looking for someone who has:

• Excellent written and verbal communication skills
• A strong customer service mindset and professional approach
• The ability to learn new procedures and manage multiple tasks effectively
• Strong organisational skills and a calm, solutions-focused attitude under pressure

It’s a bonus if you also have:

• Previous experience in property, financial services or SIPPs
• A good understanding of commercial property or landlord/tenant processes
• Familiarity with Microsoft Office
• Progress towards a Life and Pensions Foundation Certificate or similar qualification

Why join us?

You’ll be joining a company that values people, collaboration, and the delivery of exceptional customer outcomes. We’ll support your growth and give you the training you need to succeed — with opportunities to move into more specialist roles as you develop.

You’ll enjoy:

• Competitive salary and full training
• Clear progression opportunities
• A supportive, inclusive team culture
• Excellent benefits and pension

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

_We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.