Property Administrator

Dove & Hawk; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Dove & Hawk is a SW London-based real estate agent seeking a Property Administrator to support the sales and lettings teams from the Southfields office. The role includes preparing sales documentation, managing property listings, and ensuring AML compliance.

Training and a supportive environment are highlighted in the posting. The position offers a salary of £30,000–£35,000 dependent on experience, with standard Mon-Fri hours and occasional Saturdays.

Qualifications

• Previous property administration experience.
• Knowledge of property laws and AML.
• Reapit experience desirable.
• Strong organisational and communication skills.
• Proactive attitude, able to work independently or in a team.

Responsibilities

• Handle inquiries from buyers and tenants.
• Support the sales team with administration, contracts, and property listings.
• Maintain an organised property database with up-to-date information.
• Assist onboarding and ensure AML compliance for sales processes.
• Support lettings onboarding: tenancy agreements, references, and start/end of tenancies.
• Address tenant queries with excellent customer service.
• Assist with general office duties such as filing and data entry.

Skills

Property admin

AML knowledge

Reapit experience

Organised

Communication

Team player

Microsoft Office

Tools

Microsoft Office

Job description

Property Administrator - Southfields - £30,000 to £35,000 Dependant on Experience

My client, a successful multi-branch Real Estate Agent specialising in high-end properties in SW London, are seeking a motivated property administrator to join their family feel office in Southfields.

In this role you will be prodominantly supporting the Sales team and providing additioanl support where needed to the lettings team. You will be organised and driven with fantastic customer service skills to provide excellent front of house services.

This is a fantastic opportunity for an existing property administrator to join an established team with a vibrant culture, where you will be provided with fantastic training and exposed to many different aspects within an Estate Agency.

REAPIT Experience would be highly desirable.

Your responsibilities will include:

• Handle inquiries from buyers
• Support the sales team with their administration; assisting in the preparation of sales documentation, including contracts, agreements, and property listings.
• Maintaining an organised database of properties, ensuring accurate and up-to-date information.
• Support client onboarding processes and ensure compliance with anti-money laundering regulations for the sales process.
• Support the lettings team where needed; handling the tenancy onboarding process; preparing tenancy agreements, conduct reference checks, and assist with the processes involved in both the start of new tenancies and the end of existing ones.
• Handle tenant queries and concerns effectively, providing exceptional customer service
• Assist with general office duties such as filing, data entry, and managing incoming correspondence

Required skills and expertise:

• Previous property administration experience required, ideally within Sales Administration
• Knowledge of property laws, regulations, and procedures including AML
• Reapit experience would be highly desirable
• Strong organisational skills with the ability to multitask and prioritise workload effectively.
• Excellent communication and interpersonal skills
• A proactive attitude and the ability to work both independently and as part of a team.
• Proficient skills in Microsoft Office Packages

Salary: £30,000 to £35,000 depending on experience
Location: Southfields
Working Hours: Monday to Friday 9am-6pm, One Saturday every 3 months