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Carter Jonas; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible benefits package

Additional leave option

Cycle to work scheme

Job summary

Carter Jonas in South West London is hiring a Lettings Coordinator to join a friendly Residential Lettings team. The role offers hands-on experience across property marketing, client communication, invoicing, and general administration, with full training and exposure to the residential property sector.

You will support a busy team, including a Partner, Negotiator, and Property Manager, and develop valuable skills within a leading consultancy.

Qualifications

• Strong communication and interpersonal skills with a proactive approach.
• Excellent organisational abilities and the ability to prioritise a varied workload.
• Comfortable using Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Answering the phone and directing calls as required.
• Dealing with clients/applicants looking to let or rent and answering enquiries.
• Typing and organising reports where appropriate.
• Organising property marketing including photographs, floor plans and EPCs, brochures and advertising.
• Progressing tenancy paperwork and carrying out viewings when required.
• Organising contractors for maintenance and informing landlords of costs or quotes.
• Supporting property management with general tasks and sending utility letters.
• Adding invoices to Reapit.

Skills

Strong communication

Organised

Teamwork

MS Office proficiency

Education

Bachelor's degree or equivalent

Tools

Reapit

Job description

This is an excellent opportunity for a recent graduate or someone looking to take their first step into a professional property

career, joining our successful Residential Lettings team in South West London. As a Lettings Coordinator, you will gain hands-on

experience across a wide range of business activities, supporting a busy team with property marketing, client communication,

invoicing, document preparation and general administration. This role offers full training, exposure to the residential property

sector and the opportunity to develop valuable skills within a leading consultancy.

The successful candidate will join a friendly and collaborative team comprising a Partner, Negotiator, Property Manager and

Assistants. This role offers an excellent opportunity for an experienced administrator to utilise and further develop their skills

within the property sector while contributing to the team’s continued success.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits

allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle

to work scheme and so on!

• Answering the phone and directing calls as required
• Dealing directly with clients / applicants looking to let or rent and answer any enquiries
• Typing and organising reports where appropriate
• Organising the marketing of the properties including arranging photographs and floor plans and EPCs, creating brochures, window cards and organising advertising
• Progressing tenancy paperwork
• Carrying out the occasional viewing for lettings when required
• Organising contractors to attend to maintenance issued and informing landlords of costs or quotes where applicable.
• Any other reasonable duties that may be required from time to time.
• A large proportion of the day will be supporting property management with general tasks
• Sending out utility letters and dealing with check in/check outs
• Adding invoices to Reapit

What will it take to be successful?

We are seeking a motivated and organised individual who is looking to build a career within the property industry. This

opportunity would suit a recent graduate or someone at the early stages of their career, with a keen interest in developing their

skills within a professional office environment.

You will have strong communication and interpersonal skills, a positive and proactive approach, and the ability to build effective

working relationships with colleagues and clients. Excellent organisational skills, attention to detail and the ability to

prioritise a varied workload are essential.

You should be confident using Microsoft Office applications, including Word, Excel, PowerPoint and Outlook, and be comfortable

learning new systems and technology. Previous administrative experience is advantageous but not essential, as full training will

be provided. Most importantly, we are looking for someone with enthusiasm, a willingness to learn and a commitment to delivering