Lettings Administrator - Central London

Confidential; Greater London; On-site; GBP 31,000 - 37,000; Full time

Job summary

Confidential is seeking an exceptionally organised Lettings Administrator in Central London to join its busy lettings team. The role requires you to manage the administration behind the lettings process, from offer through to completion and move-in, while ensuring every detail is correct and deadlines are met.

You will excel at working with property software, maintaining accurate records, producing reports, and coordinating with landlords, tenants, and contractors.

Qualifications

• Experience in lettings, property or estate agency environment.
• exceptionally organised and proactive
• comfortable with systems and spreadsheets
• ability to manage multiple priorities and deadlines

Responsibilities

• Managing administration from offer through to completion and move-in
• Preparing tenancy paperwork and documentation
• Liaising with landlords, tenants, contractors and third parties
• Managing tenancy agreements and documentation accuracy
• Handling referencing, compliance and progression
• Maintaining accurate and up-to-date records and reports
• Supporting lettings negotiators with day-to-day administration
• Communicating updates professionally to clients

Skills

Organised

Proactive

Administrative skills

Attention to detail

Communication

Tools

Reapit

Goodlord

Job description

Are you a lettings administrator or a lettings negotiator who would like to be a lettings administrator?

Location - Central London

Monday- Friday - 9am-6pm

Salary-£34,000

My client would like the candidate to have had previous experience in a lettings, property or estate agency environment.

My client is looking for an exceptionally organised and proactive Lettings Administrator to join their team and provide essential administrative support across the lettings process.

This is a role for someone who genuinely enjoys being organised, working with systems and spreadsheets, and making sure that every detail is taken care of. You will be a key part of the lettings team, ensuring transactions progress efficiently and that both clients and colleagues receive a high level of service.

The Role

As Lettings Administrator, you will be responsible for managing the administration behind our lettings process, from agreed deals through to completion and move-in.

You will need to be extremely efficient, highly organised and comfortable managing multiple priorities at once. Attention to detail is essential, as is the ability to keep accurate records and ensure deadlines are met.

The successful candidate will be confident using property software and administrative systems, with experience using Reapit and Goodlord highly desirable.

Key Responsibilities

• Managing the administration process from offer accepted through to completion and move-in
• Preparing and processing tenancy paperwork and documentation
• Liaising with landlords, tenants, contractors and third parties throughout the lettings process
• Managing tenancy agreements and ensuring all documentation is accurate and completed on time
• To manage referencing, compliance and tenancy progression
• Maintaining accurate and up-to-date records
• Producing and maintaining spreadsheets, reports and tracking documents
• Monitoring deadlines and chasing outstanding information proactively
• Ensuring all compliance requirements are met before move-in
• Assisting with renewals, extensions and general tenancy administration
• Keeping property and applicant records accurate and fully up to date
• Supporting the lettings negotiators with day-to-day administration
• Managing a high volume of emails and enquiries efficiently
• Communicating professionally with landlords and tenants and providing regular updates
• Identifying potential issues before they become problems and resolving them quickly
• General administrative support to the lettings team as required