Project Administrator

Ipsum; Henstridge; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

bank holidays

Group Personal Pension Plan

Career development & progression

Mental health support

Cycle to Work scheme

Discount club

Life assurance

Long service recognition

Maternity pay

Volunteer opportunities

Job summary

Ipsum in Templecombe is seeking a Project Administrator to join the Delivery Team. The role focuses on handling on-site admin tasks, purchase orders, invoicing data, and data collection to support a professional service for clients.

It is a full-time permanent position based from our Templecombe office. You will support the delivery team, manage timesheets and records in Ipsum Live, and assist with procurement, training, and fleet coordination as part of a busy workload with flexible day-to-day

Qualifications

• Ideally have experience in office-based, customer-focused roles.
• Solid IT skills, including Microsoft Office.

Responsibilities

• Manage timesheets, PPE issuance, scheduling, closing jobs, and accurate record-keeping in Ipsum Live.
• Handle procurement: request purchase orders, monitor safety kits, manage general admin tasks.
• Oversee training matrix, book courses, manage QA packs for relining works, track documents.
• Coordinate fleet logistics: report drivers' hours, vehicle bookings, and cost-tracking data.
• Gather client feedback, build relationships, and address issues early to prevent escalation.

Job description

Project Administrator

Location: Templecombe

Employment type: Full Time

Working Hours: Monday to Friday

What’s in it for you…

• 25 days annual leave plus bank holidays
• Option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more?!?
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Paid volunteering opportunities in your community

About the role…

As an Administrator you will be part of our Delivery Team that is responsible for the delivery of all on site works but primary works will be purchase orders, invoicing of works and data collection. You will assist and support the delivery team in all aspects of their duties to ensure we deliver a professional and efficient service to our client. Reporting to the operations manager and directors within Trenchless Technologies you will be able to confidently manage a busy workload on your own initiative and will adopt a flexible approach to your working day.

This is a full-time permanent role based from our Templecombe office.

As a Project Administrator you will…

• Workforce & Site Administration: Manage timesheets, PPE issuance, scheduling, closing jobs, and maintaining accurate records in systems like Ipsum Live.
• Procurement & Supplies: Request purchase orders for supplies, monitor safety kits to ensure compliance, and handle general admin tasks.
• Training & Compliance: Oversee the training matrix, book courses, manage quality assurance packs for relining works, and track necessary documents.
• Fleet & Logistics: Report drivers' hours, coordinate with the fleet for vehicle bookings, and support project costing by tracking relevant data.
• Client Relations & Problem Solving: Gather client feedback, add measures, build strong working relationships, and address issues early to prevent escalation.

About you…

Ideally have experience and strong background in office-based, customer-focused roles, supported by solid IT skills, including Microsoft Office. Organised, self-motivated, confident working with data, familiar with Health and Safety requirements, and bring a professional, flexible, customer-focused approach.

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