Production & Order Coordinator

Pertemps Crawley Perms; Partridge Green; On-site; GBP 28,000 - 32,000; Full time

Job summary

Pertemps Crawley Perms is looking for a Production & Order Coordinator to join their team near Horsham. You will manage orders from quotes through to delivery, coordinating with production and updating the CRM while keeping customers informed.

Ideal candidates will have order processing or coordination experience, strong attention to detail and the ability to handle multiple priorities in a fast-paced environment. Office-based role with training and clear progression.

Qualifications

• Experience in order processing or coordination roles.
• Excellent attention to detail and accuracy.
• Ability to manage multiple orders at pace and priorities.
• Strong organisational and communication skills.
• Comfortable liaising with customers and internal teams.
• Good IT/system skills and quick to learn new systems.

Responsibilities

• Taking approved quotes through to order, checking details are accurate and compliant before processing.
• Checking specifications, materials and relevant requirements to ensure orders are correct.
• Processing orders and updating the CRM/system with all relevant information.
• Coordinating orders through the various stages of production.
• Liaising closely with the production team to monitor progress and timescales.
• Keeping customers updated throughout the process and managing any queries or changes.
• Working in a fast-paced, reactive environment where attention to detail is key.
• Ensuring orders progress smoothly through to completion and delivery.

Skills

Order processing

Coordination

Attention to detail

Communication

IT skills

Tools

CRM software

Job description

Looking for a role where you can build your experience, develop your skills and grow with the business?

We’re working with an established and successful business within the construction & manufacturing sector, based on the outskirts of Horsham, who are currently going through an exciting period of expansion.

As the business continues to grow, they’re looking to add a Production & Order Coordinator to the team. This is a fantastic opportunity for someone with strong order processing or coordination experience to take the next step in their career, with full training, ongoing support and genuine scope to develop and progress as the business grows.

The Role

• Taking approved quotes through to order, checking all details are accurate and compliant before processing
• Checking specifications, materials and relevant requirements to ensure orders are correct
• Processing orders and updating the CRM/system with all relevant information
• Coordinating orders through the various stages of production
• Liaising closely with the production team to monitor progress and timescales
• Keeping customers updated throughout the process and managing any queries or changes
• Working in a fast-paced, reactive environment where attention to detail is key
• Ensuring orders progress smoothly through to completion and delivery

The Person

• Previous experience in order processing, order coordination or a similar customer/production coordination role
• Excellent attention to detail and accuracy
• Confident working at pace and managing multiple orders/priorities
• Strong organisational and communication skills
• Comfortable liaising with both customers and internal teams
• Good IT/system skills and confidence picking up new systems
• Manufacturing or construction experience would be highly advantageous, but is not essential

The Package

• £28,000 - £32,000pa DOE
• Monday-Friday, 8:30am-5:30pm
• Fully office-based & own transport is essential due to the office location
• Excellent training and ongoing support
• Genuine opportunity to develop and progress as the business continues to grow