Production & Order Coordinator

Pertemps Crawley Perms; West Grinstead; On-site; GBP 28,000 - 32,000; Full time

Job summary

Pertemps Crawley Perms is seeking a Production & Order Coordinator to join our office-based team on the outskirts of Horsham. You will ensure orders are processed accurately and coordinated smoothly from order to delivery, with full training and real scope to develop as the business grows.

The role suits someone with solid order processing or coordination experience, who can work at pace, manage several orders, and communicate clearly with customers and internal teams.

Qualifications

• Previous experience in order processing or coordination.
• Excellent attention to detail and accuracy.
• Ability to manage multiple orders and priorities.
• Strong organisational and communication skills.
• Comfortable liaising with customers and internal teams.
• Good IT/system skills and ability to learn new systems.
• Manufacturing or construction experience is advantageous but not essential.

Responsibilities

• Take approved quotes through to order and verify accuracy.
• Check specifications and requirements for orders.
• Process orders and update CRM with relevant information.
• Coordinate orders through production stages.
• Liaise with production team to monitor progress and timescales.
• Keep customers updated and handle queries or changes.
• Ensure orders progress to delivery.

Skills

Order processing

Coordination

Attention to detail

Communication

Organisational skills

IT systems

Customer liaison

Multi-tasking

Job description

Looking for a role where you can build your experience, develop your skills and grow with the business?

We're working with an established and successful business within the construction & manufacturing sector, based on the outskirts of Horsham, who are currently going through an exciting period of expansion.

As the business continues to grow, they're looking to add a Production & Order Coordinator to the team. This is a fantastic opportunity for someone with strong order processing or coordination experience to take the next step in their career, with full training, ongoing support and genuine scope to develop and progress as the business grows.

You'll be a key link between the customer and production, making sure orders are processed accurately and then smoothly coordinated through to completion and delivery.

The Role

• Taking approved quotes through to order, checking all details are accurate and compliant before processing
• Checking specifications, materials and relevant requirements to ensure orders are correct
• Processing orders and updating the CRM/system with all relevant information
• Coordinating orders through the various stages of production
• Liaising closely with the production team to monitor progress and timescales
• Keeping customers updated throughout the process and managing any queries or changes
• Working in a fast-paced, reactive environment where attention to detail is key
• Ensuring orders progress smoothly through to completion and delivery

The Person

• Previous experience in order processing, order coordination or a similar customer/production coordination role
• Excellent attention to detail and accuracy
• Confident working at pace and managing multiple orders/priorities
• Strong organisational and communication skills
• Comfortable liaising with both customers and internal teams
• Good IT/system skills and confidence picking up new systems
• Manufacturing or construction experience would be highly advantageous, but is not essential

The Package

£28,000 - £32,000pa DOE

Monday-Friday, 8:30am-5:30pm

Fully office-based & own transport is essential due to the office location

Excellent training and ongoing support

Genuine opportunity to develop and progress as the business continues to grow