Product Proposition Governance Administrator

LegalAndGeneral; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A financial services firm in the United Kingdom is seeking a proactive individual to manage Workplace Savings products. This role involves supporting compliance, conducting customer research, and maintaining product literature. Candidates should be customer-focused, experienced in financial services, and willing to pursue professional qualifications. The company offers flexible working options, a performance-related bonus, and generous employee benefits including a pension plan and healthcare support.

Benefits

Annual performance-related bonus

Generous pension contribution

Life assurance

Healthcare Plan

At least 25 days holiday

Flexible working options

Employee electric car scheme

Wide range of product discounts

Qualifications

• Passionate about delivering outcomes for customers.
• Excellent communication skills are essential.
• Understanding of regulations and market trends is needed.

Responsibilities

• Support the management of Workplace Savings products.
• Lead the completion of Product Risk Reviews.
• Conduct analysis of customer activity to identify issues.

Skills

Customer-focused

Curious and collaborative

Knowledgeable in Workplace Savings

Experienced in financial services

Analytical and organised

Proactive and positive

Committed to development

Job description

Are you passionate about helping customers achieve their savings goals? This is an exciting new role at the heart of a vibrant, welcoming team embarking on an ambitious new chapter. You'll play a key part in ensuring our products meet customer needs, deliver great outcomes and remain compliant and competitive.

Responsibilities

• Supporting the management of Workplace Savings products to meet customer needs
• Demonstrating up-to-date knowledge of products and regulatory developments
• Leading the scheduling and completion of Product Risk Reviews
• Conducting analysis of customer activity to identify indicators of harm
• Undertaking annual and ongoing reporting to maintain compliance
• Maintaining and approving product literature in line with Consumer Duty
• Supporting adherence to the Risk Management Framework
• Conducting customer research and product testing to ensure suitability

Qualifications

• Customer-focused - passionate about delivering great outcomes
• Curious and collaborative - with energy and excellent communication skills
• Knowledgeable - understands Workplace Savings products, regulations, and market trends
• Experienced - in financial services or employee benefits consulting, and eager to grow
• Analytical and organised - able to manage data and project tasks effectively
• Proactive and positive - approaches challenges with a solution-focused mindset
• Committed to development - willing to work towards professional qualifications such as CII (or already on that journey)

Benefits

• The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• Wide range of discounts for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.