Product Manager

Crisp, Inc.; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading collaborative commerce platform is seeking a Product Manager to drive innovation within their SKUtrak Core web application. The role involves product ownership, discovery, and delivery oversight, focusing on customer needs and strategic goals. Ideal candidates have 2-5 years of B2B product management experience and a strong data-driven mindset. Join this dynamic team to shape the future of data-driven commerce.

Benefits

Competitive compensation package

Four-day work week

Private healthcare

Flexible, remote-friendly culture

Qualifications

• 2-5 years in B2B product management, ideally SaaS.
• Proven experience driving complex digital products end-to-end.
• Strong discovery and research skills.

Responsibilities

• Own and evolve the roadmap for SKUtrak Core.
• Lead structured discovery to understand customer needs.
• Define and track success metrics.

Skills

B2B product management

Problem-solving mindset

Customer-first approach

Data interpretation

Communication and collaboration

Organizational skills

Tools

Jira

Figma

Mixpanel

Job description

Overview

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Crisp is the leading collaborative commerce platform that connects CPG brands to real-time sales and inventory data from 40+ retailers and distributors. We serve 7,000+ brands representing over $2.5T in retail sales across 250K+ stores, working with industry leaders like J.M. Smucker, Nestlé, and KraftHeinz. Following our recent $72M Series B funding and strategic acquisitions of Atheon Analytics, Cantactix, ClearBox Analytics, Lumidata, and others, we\'re positioned for aggressive global expansion and product innovation in the $15T+ global supply chain market.

We\'re looking for a Product Manager to take ownership of our SKUtrak Core web application, a mission-critical product used by thousands of brands. This is a high-impact role where you\'ll collaborate across teams, shape the roadmap, and deliver innovations that help leading consumer brands unlock the power of their data.

What you\'ll work on

• Product Ownership: Own and evolve the roadmap for SKUtrak Core, aligning customer needs with strategic goals.
• Discovery & Definition: Lead structured discovery to deeply understand customer jobs-to-be-done.
• Prioritization: Use data, evidence, and judgment to evaluate opportunities and focus on high-impact work.
• Delivery Oversight: Partner with engineering and design to deliver valuable improvements quickly and iteratively.
• Launch & Enablement: Collaborate with Product Marketing and Commercial teams to ensure successful launches.
• Measurement: Define and track success metrics to guide decisions and improve outcomes.
• Continuous Improvement: Champion a learning mindset, using feedback to improve both the product and how we build.

What makes you a great fit for the role

• 2-5 years in B2B product management, ideally SaaS.
• Proven experience driving complex digital products end-to-end.
• Strong discovery and research skills, with a customer-first, problem-solving mindset.
• Comfortable working with data: interpreting metrics, exploring datasets, collaborating with analysts.
• Excellent communicator and collaborator across functions.
• Organised and pragmatic, with sharp prioritization skills.

Bonus points if you have

• Experience in retail, consumer goods, or data-driven products.
• Familiarity with tools like Jira, Figma, Mixpanel, or equivalent.
• Understanding of analytics, dashboards, or B2B data products.

What Makes a Great Fit at Crisp

• Collaboration: You believe the best results come from working together. You share ideas, pitch in, and elevate those around you.
• Grit: You\'re curious, self-driven, and unafraid to roll up your sleeves. You get the job done even when the path isn\'t clear and adapt quickly when things change.
• People: You stay close to those we serve. Listening, learning, and building what matters most.
• Feedback: You see it as fuel. You give it with care, take it with humility, and use it to level up.
• Ingenuity: You solve problems with creativity and speed. You look for ways to streamline, automate, or improve without being asked.

Why join Crisp

At Crisp, we believe in building both great products and great careers. We offer:

• Competitive compensation package
• Four-day work week
• Private healthcare
• Flexible, remote-friendly working culture

Join us at Crisp - not just to take on a role, but to help shape the future of data-driven commerce.

We are committed to transparency, diversity, and meritocracy, fostering an environment where every team member is empowered to make an impact, grow personally, and advance in their career. We invite you to join us - not just to take on a role, but to help shape a company you\'re proud to be part of.

Applicants must be authorized to work for any employer in the U.K.

Crisp is unable to sponsor or take over sponsorship of an employment Visa at this time.