Product Genius: Customer Experience Specialist

Arnold Clark; Dumbarton; In loco; GBP 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days holiday

Retail discounts

Private healthcare

GP access

Pension

Maternity/Paternity

Training & progression

Descrizione del lavoro

Arnold Clark in Dumbarton is seeking Customer Service Executives to create an outstanding customer experience in our Renault/Dacia branch. You’ll be the in-branch expert, helping customers choose the right vehicle and guiding them through the sales journey from enquiry to delivery.

This role offers a clear path for progression into car sales, full training, weekends on a 38-hour week, and a comprehensive benefits package including 33 days holiday, private healthcare and pension.

Competenze

• Confident communicator with a positive, can-do approach.
• Demonstrates a helpful, proactive attitude and teamwork.
• Holds a full UK driving licence and is willing to learn.
• Seeks progression into car sales and customer service excellence.
• Capable of multi-tasking in a busy showroom environment.
• Eager to learn about our products and sales journey.

Mansioni

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Learning about our products so you can help our customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Conoscenze

Confident communicator

Positive attitude

UK driving licence

Team player

Willing to learn

Progression mindset

Descrizione del lavoro

Arnold Clark in Dumbarton is seeking Customer Service Executives to create an outstanding customer experience in our Renault/Dacia branch. You’ll be the in-branch expert, helping customers choose the right vehicle and guiding them through the sales journey from enquiry to delivery.

This role offers a clear path for progression into car sales, full training, weekends on a 38-hour week, and a comprehensive benefits package including 33 days holiday, private healthcare and pension.