Product Genius: Elevate Customer Experience & Growth

Arnold Clark Group; East Midlands; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access 24/7

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark is seeking a Product Genius in Derby to create an outstanding customer experience. The role focuses on product knowledge and exemplary service, helping customers choose the right vehicle and guiding them through the sales journey.

You’ll receive extensive training, work with a friendly team, and have opportunities to progress into car sales as you grow your expertise and confidence in communicating with customers.

Qualifications

• You’ll be a confident communicator who can deliver great customer service.
• A positive attitude helps you achieve results and win customer trust.
• A full UK driving licence is required.
• You’ll work well in a team and on your own initiative.
• A clear path to progression into car sales is encouraged.

Responsibilities

• Prepare showroom and cars for each day.
• Assist with showroom presentation and advertising.
• Support Sales and deliver excellent customer experience.
• Accompany customers on test drives.
• Learn about vehicles to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Ambition to progress to car sales

Job description

Arnold Clark is seeking a Product Genius in Derby to create an outstanding customer experience. The role focuses on product knowledge and exemplary service, helping customers choose the right vehicle and guiding them through the sales journey.

You’ll receive extensive training, work with a friendly team, and have opportunities to progress into car sales as you grow your expertise and confidence in communicating with customers.