Product Genius: Elevate Customer Experience & Car Sales

Arnold Clark Group; Greater London; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33 days’ holiday allowance

Generous retail discounts

Private healthcare

GP access 24/7 via Simplyhealth

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Job summary

Arnold Clark Group in the United Kingdom is seeking a Product Genius to enhance the customer experience in-branch. You’ll learn about our products and help customers choose the right vehicle, guiding them from enquiry to sale and delivery with support from the management team.

Ideal candidates are enthusiastic team players with a thirst for knowledge, strong communication skills, and a drive to progress into car sales. Training is provided and a clear career path is available.

Qualifications

• You’ll be a confident communicator who understands that a positive attitude gets great results.
• Willingness to go the extra mile and contribute to a 5-day rota including weekends.
• A full UK driving licence is essential.
• Able to work on your own initiative as well as in a team, with a view to progressing into car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organising and accompanying customers on test drives.
• Learn about our vehicles and manufacturers.
• Enhance the customer journey from enquiry to delivery.
• Swotting up on our vehicles to help customers find the perfect fit.

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Team player / independent initiative

Ambition to progress into car sales

Job description

Arnold Clark Group in the United Kingdom is seeking a Product Genius to enhance the customer experience in-branch. You’ll learn about our products and help customers choose the right vehicle, guiding them from enquiry to sale and delivery with support from the management team.

Ideal candidates are enthusiastic team players with a thirst for knowledge, strong communication skills, and a drive to progress into car sales. Training is provided and a clear career path is available.