Product Genius: Elevate Customer Experience in Auto Sales
Arnold Clark Group
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Benefits offered by this job
Job summary
Arnold Clark Group in Dumbarton is seeking Customer Service Executives (Product Geniuses) to deliver outstanding customer experiences at our Renault/Dacia branch. You’ll learn about products and guide customers through the sales journey from enquiry to delivery, working within a supportive, training-focused team.
We’re looking for bright, curious individuals who enjoy helping customers and want clear career progression into car sales.
Qualifications
- You’ll be a confident communicator who understands that a positive attitude gets great results.
- Willingness to go the extra mile.
- A full UK driving licence.
- As happy working on your own initiative as you are in a team.
- One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.
Responsibilities
- Preparing the showroom and cars for the day ahead
- Assist with showroom presentation and advertising
- Supporting the Sales department and delivering excellent customer experience
- Organising and accompanying customers on test drives
- Swotting up on our vehicles and manufacturers
- Learning about our products so you can help our customers find the perfect fit
- Enhancing the customer journey from enquiry to delivery
Skills
Job description
Arnold Clark Group in Dumbarton is seeking Customer Service Executives (Product Geniuses) to deliver outstanding customer experiences at our Renault/Dacia branch. You’ll learn about products and guide customers through the sales journey from enquiry to delivery, working within a supportive, training-focused team.
We’re looking for bright, curious individuals who enjoy helping customers and want clear career progression into car sales.
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