Procurement Administrator, Tier 1 - Hybrid (Public Sector)

UK Research and Innovation; Swindon, Billingham, Newport; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

UK Research and Innovation is seeking a Procurement Administrator to join Tier 1 Operations. You will support the delivery of an efficient, accurate procurement service for government clients and suppliers, handling service requests and purchase requisitions in a high-performing transactional team.

The role emphasizes accuracy, teamwork, and continuous improvement, with a hybrid working model and core hours from 8:00am to 5:00pm, Monday to Friday, offering development within HR, Payroll, Finance

Qualifications

• Experience in a customer service or customer-facing environment.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Proactive problem-solving and ownership of work.
• Clear communication and relationship-building skills.
• Ability to work well in a team and support shared objectives.
• Proficiency with Microsoft Office, Teams and SharePoint.
• GCSE-level education or equivalent experience.

Responsibilities

• Follow and apply basic financial and business processes relevant to the role, including working in a cost-conscious and compliant way.
• Deliver a consistently high-quality and reliable service, working confidently with minimal supervision.
• Contribute positively to team objectives, bringing enthusiasm and reliability as a valued team member.
• Produce accurate, high-quality work that meets agreed service standards and objectives.
• Understand the importance of quality and its impact on customer experience and client confidence.
• Check and review your own work to ensure accuracy before completion.
• Manage and prioritise your workload effectively, handling multiple tasks and flagging risks or delays early.
• Take initiative to resolve problems and see tasks through to completion with ownership and pride.
• Provide clear, basic advice to customers and colleagues, escalating more complex issues when appropriate.
• Support and share knowledge with peers, new starters or apprentices when required.
• Use common workplace systems confidently, including Microsoft applications, SharePoint and Teams.
• Complete required training and work in line with policies, processes and organisational standards.
• Embrace a digital-first mindset, showing flexibility and willingness to adopt new tools and technology.

Skills

Customer service

Attention to detail

Task prioritisation

Communication skills

Team collaboration

Problem-solving

Digital literacy

Education

GCSE-level education or equivalent

Tools

Microsoft Office

Teams

SharePoint

Job description

UK Research and Innovation is seeking a Procurement Administrator to join Tier 1 Operations. You will support the delivery of an efficient, accurate procurement service for government clients and suppliers, handling service requests and purchase requisitions in a high-performing transactional team.

The role emphasizes accuracy, teamwork, and continuous improvement, with a hybrid working model and core hours from 8:00am to 5:00pm, Monday to Friday, offering development within HR, Payroll, Finance