Probation Service Front Desk & Admin Support

Ministry of Justice; Harlow; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Ministry of Justice, within the Probation Service Directorate in Harlow, is seeking an administrative professional to deepen the organisation's reception and clerical support. The role involves acting as the first point of contact for visitors, answering calls, and handling emails while logging arrivals and coordinating with staff.

You will provide a range of office-based activities, cover for colleagues during absences, and ensure policy procedures are followed.

Responsibilities

• To be first point of contact for Probation Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary.

Job description

The Ministry of Justice, within the Probation Service Directorate in Harlow, is seeking an administrative professional to deepen the organisation's reception and clerical support. The role involves acting as the first point of contact for visitors, answering calls, and handling emails while logging arrivals and coordinating with staff.

You will provide a range of office-based activities, cover for colleagues during absences, and ensure policy procedures are followed.