Front Desk & Admin Support — Probation Service

Ministry of Justice; Peacehaven; On-site; GBP 22,000 - 26,000; Full time

Job summary

The Ministry of Justice in England is seeking an Administrative Assistant to provide an effective first point of contact for visitors and callers, and to deliver a range of office-based support. You will collaborate with teams, manage room bookings, mail, and supply orders while handling confidential information with discretion.

Core hours include unsocial periods as needed. You will support various teams, cover during absences, and contribute to a safe, well-run reception and administrative

Qualifications

• Proven ICT skills across Microsoft Office and related software.
• GCSEs including Maths and English required; Welsh optional.
• Excellent verbal and written communication skills.
• Ability to handle confidential information and safeguarding considerations.

Responsibilities

• Be first point of contact for Probation Service and greet people professionally face to face and via telephone/email.
• Log arrivals, issue visitor passes and security fobs as necessary.
• Manage mail, PPE orders, office stationery, meeting room equipment and event registrations.
• Process petty cash and travel warrants; support day-to-day financial logistics.
• Assist Health and Safety, CCTV, fire alarms and evacuation procedures; act as Fire Warden/First Aider when required.

Skills

Reception duties

Administrative support

ICT skills

Verbal communication

Written communication

Education

GCSE A*-C including Maths and English

IT qualification (ECDL/CLAIT or equivalent)

Tools

Microsoft Office

Job description

The Ministry of Justice in England is seeking an Administrative Assistant to provide an effective first point of contact for visitors and callers, and to deliver a range of office-based support. You will collaborate with teams, manage room bookings, mail, and supply orders while handling confidential information with discretion.

Core hours include unsocial periods as needed. You will support various teams, cover during absences, and contribute to a safe, well-run reception and administrative